Warmly welcomed and shown round the accommodation. Ideally situated just minutes from the lively Puerto Banus but far enough away to enjoy a great nights sleep. Would definitely return and would highly recommend
I had a fantastic stay in this appartment. Perfect location, close to shopping areas and sea front. The appartment is very clean, has a nice view and very pleasent terass for evening dinners. Highly recommended!
Prior to our 2 week stay I contacted the owner to ask several questions ..most were answered briefly and in a curt manner (once telling me to Google the answer). I also found the answers not to be totally true ie when I made it clear that we had elderly relatives travelling with us and I had concerns about them walking in the local area he reasurred me that this would not be an issue ...it was very much an issue as in either direction from the apartment there is an incline to walk. The walk into Puerto Banus is a decent trek, again all uphill for the majority of the way. In regards to the apartment it was as it is represented by the photos however what is not shown is the personal belongings of the owner that is stored there which do get in the way and reduce the size of the wardrobes quite dramatically (please see pics). The pools on site don't open till 11 so if u want to go before then u have to sit on the sparce grass and mud littered with cigarette butts. There are quite a lot of trees to its great if u want shade but not so good for sun worshippers. I can honestly say that I wouldn't recommend this apartment due to all the points noted ..there are so very many out there which are accessible, have good pools, are within walking distance and which are run as a holiday let and not a part time home/storage place.
The apartment itself was very nice but could have benefited from a deep clean in some areas. It was very well equipped with everything you could need including a fire and some portable radiators which were great as you definatly need them in the winter. The TV and the WIFI were really good as was the secure off road parking. The location to the beach was about 20 minutes walk away but this was fine for us and kept us fit. There are plenty of supermarkets and places to eat nearby and we really enjoyed Mister Noodles!
We did have some issues which we have emailed the owner to air our concerns. The main one was that we were not given a key to the door downstairs, if there had been a fire when my mum stayed for a week she would not have been able to get out of the bedroom. The owner did apologise as he had forgotten my mum was staying but if you are going to use the bedroom downstairs I would make sure you get a key.
On our arrival we had to leave a deposit at reception for the apartment keys of 12 euros which we did not get back, I would recommend you get a receipt if you do this. When we left and asked the receptionist for our money back he decided he could not understand us so we had to leave without it. We did email the owner on our return so he knew what was happening for any future guests but when he asked the man at the reception he said “we asked for extra keys to be cut” and that was what the money was for. This is not true at all and surely they would not get extra keys cut without the owners consent.
Putting the issues to one side we had a lovely month at Puerto Banus.