Absolutely stunning holiday , This apartment was perfect for me and my family very relaxing environment, plenty of bars and restaurants ,
Water parks lovely beaches all within 10 to 20 minss away from this apartments only 30 mins away from faro airport .
The apartment was spacious met all our needs and was very clean well presented nice and cool with air conditioning in both rooms, Wi-Fi was perfect everything was in working order and no problems
That’s what I call a great holiday
The staff were also very helpful ,I would highly recommend this apartment to anyone
Lovey people at the Luso Living office.
However apartment was not very satisfactory at all.
First the toilet Cistern will stop filling water everyday. The office was was quite good and will send someone to fix everyday.
Imagine not been able to flush your toilet when you have done a number 1 or 2. On the last night the toilet cistern will not fill up again and the office was already closed when we rang. We had to get one of the jugs and fill with water to flush. How disgusting!
We could not watch any TV because all it did was freeze
The internet stops working for a couple of hours every single day.
I will not book this apartment again, although the people in the office were friendly
The apartment is lovely. Very clean, has everything you could want (except corkscrew).Lovely balcony overlooking pool. Bonus..underground parking and air con in bedroom and living area! Nice clean pool and beds and pool toilets . Just round corner from restaurants, shops, taxis, bus. A 10 min walk to beach.
On the con side, there was some maintenance going on which we should have been advised on. It was a nuisance especially as it was painting & cleaning if the apartments
We love Olhos D'Agua and will visit again. The apartment was great and the location excellent. I'm not sure about the management agent though. The individuals we spoke with at the office weren't overly friendly or informative. I am also not sure to what extent the cleaners are meant to clean to. We were there for 12 days and had a visit on the middle Friday of our stay. The towels and sheets were replaced but the floors were not touched nor where the bins emptied. I'm not sure what they are meant to do but I was a bit surprised. To answer the question below 'maybe'. Like I said the apartment was great and whilst the prior planning and communications with the management agent were excellent the interaction with the team on the ground was not.