3 adults and one 4 year-old spent 3 weeks at Sawan Residences in Lamai on Ko Samui.
We were looking for accommodation in a quiet area that provided an enclosed garden for a 4 year-old child to safely play, with a pool and space for the adults to relax inside and out. The 3-bed, 3-bath bunglaow-style villa definitely provided this, and was an ideal size for us with a generous garden.
Beautiful setting, located in a quiet village environment at the foot of the mountain.
Basic, but adequately furnished in a contemporary style
All bedrooms had sliding doors onto the garden/pool area.
2 out of 3 bedrooms with ensuite bathroom.
Electronic safe to store valuables
Bath towels and pool towels provided.
Garden furniture / sun loungers all good.
Massage 'cabana' in garden; Sawan can arrange for a masseuse to visit you 'at home'
Friendly local staff on site - receptionists, pool man, cleaners all very obliging
Small shop for basic provisions in the recpetion area (cereal, water, soft drinks, beer, wine...)
Hourly complimentary bus service into Lamai town and beach - Lamai town main road 7-eleven / Family Mart / Banks + cash machines / fresh food market are a couple of minutes down the hill to the main road, Tesco Lotus is 5 minutes and beach about 10 mins.
Short walk down hill to local shop / laundry - 40 Baht for 1 kilo - very good.
Issues dealt with reasonably promptly - air-con unit failure and pool pump / filter issue resolved within 24 hours.
Although we didn't use this service, you can arrange for breakfast to be provided.
Areas for improvement
Upon arriving, we were asked for a deposit of 25,000 Baht (£500) in case of damages. This would be refunded upon departure. But who wants £500 in Baht just as you're heading home? The credit card charge for leaving a deposit would have been £12, which seemed excessive. Have not experienced this before with a holiday rental - think this can be handled better.
Whilst adequately furnished for our needs, a couple of armchairs in the living room area would have been appreciated in addition to the built-in sofa - no where else to sit in the living area. The kitchen area provided facilities for basic self-catering. It was sufficient for our breakfast-making needs, but we felt a basic welcome pack would have been useful - tea towel, washing-up liquid, for example.
We were told that cleaners would come in twice a week, although over a 2 week period we had 2 visits rather than 4. Villa was quite dusty, so could have benefited from a more thorough cleaning both prior to our arrival and during stay.
More hangers in the bedroom wardrobes, please.
Water and electricity were charged at the end of the stay, rather than incorporated into the daily rate of the property. This leaves you uncertain as to how much you might need to set aside.
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|Overall condition of the property||Bedding & mattresses|
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