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“Good villa with hotel services in a quiet area 10...”
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Very good
45 reviews
Bedroom with King size bed and air conditioned
The Master Bedroom
The Queen Bedroom
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Lamai Beach, Maret, Ko Samui, Surat Thani Province

Reviews from our community

Very good - based on 45 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Dutch first
English first
French first
German first
Any
English first
Will W
London, United Kingdom
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good villa with hotel services in a quiet area 10 minutes from Lamai Town”
Reviewed 26 January 2016 for a stay in January 2016
2
people found this review helpful

3 adults and one 4 year-old spent 3 weeks at Sawan Residences in Lamai on Ko Samui.

Good points:

We were looking for accommodation in a quiet area that provided an enclosed garden for a 4 year-old child to safely play, with a pool and space for the adults to relax inside and out. The 3-bed, 3-bath bunglaow-style villa definitely provided this, and was an ideal size for us with a generous garden.

Beautiful setting, located in a quiet village environment at the foot of the mountain.

Basic, but adequately furnished in a contemporary style

All bedrooms had sliding doors onto the garden/pool area.

2 out of 3 bedrooms with ensuite bathroom.

Electronic safe to store valuables

Effective air-con

Bath towels and pool towels provided.

Garden furniture / sun loungers all good.

Massage 'cabana' in garden; Sawan can arrange for a masseuse to visit you 'at home'

Friendly local staff on site - receptionists, pool man, cleaners all very obliging

Small shop for basic provisions in the recpetion area (cereal, water, soft drinks, beer, wine...)

Hourly complimentary bus service into Lamai town and beach - Lamai town main road 7-eleven / Family Mart / Banks + cash machines / fresh food market are a couple of minutes down the hill to the main road, Tesco Lotus is 5 minutes and beach about 10 mins.

Short walk down hill to local shop / laundry - 40 Baht for 1 kilo - very good.

Issues dealt with reasonably promptly - air-con unit failure and pool pump / filter issue resolved within 24 hours.

Although we didn't use this service, you can arrange for breakfast to be provided.

Areas for improvement

Upon arriving, we were asked for a deposit of 25,000 Baht (£500) in case of damages. This would be refunded upon departure. But who wants £500 in Baht just as you're heading home? The credit card charge for leaving a deposit would have been £12, which seemed excessive. Have not experienced this before with a holiday rental - think this can be handled better.

Whilst adequately furnished for our needs, a couple of armchairs in the living room area would have been appreciated in addition to the built-in sofa - no where else to sit in the living area. The kitchen area provided facilities for basic self-catering. It was sufficient for our breakfast-making needs, but we felt a basic welcome pack would have been useful - tea towel, washing-up liquid, for example.

We were told that cleaners would come in twice a week, although over a 2 week period we had 2 visits rather than 4. Villa was quite dusty, so could have benefited from a more thorough cleaning both prior to our arrival and during stay.

More hangers in the bedroom wardrobes, please.

Water and electricity were charged at the end of the stay, rather than incorporated into the daily rate of the property. This leaves you uncertain as to how much you might need to set aside.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The villa was spacious and in a quiet location, convenient for town. Pool was good.
Liked least: request for large deposit upon arrival
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Mar 2016
Dear Will W,
Thank you for choosing SAWAN Pool Villas Residence for your holiday stay and for sharing your experience with us.
I take note of the improvements to bring in the Villa.
Thanks for providing such feedback.
I look forward to see you back again at SAWAN Pool Villas Residence.
Best Regards
Melanie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
marieslv
Saint Ouen, France
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2018 for a stay in August 2018
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Sep 2018
Bonjour marieslv,
Merci beaucoup pour votre commentaire détaillé sur votre séjour au sein de l'une de nos Villas. Je suis ravie de lire que vous avez passé un agréable moment et apprécié le confort de la Villa.
Dommage pour la cafetière, nous en avions en stock sur demande des clients ;-))
Au plaisir de vous accueillir à nouveau.
Cordialement
Melanie
SAWAN Pool Villa's Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jean M
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 August 2018 for a stay in August 2018
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Aug 2018
Bonjour Jean M,
Un grand merci pour votre commentaire qui récompense l'ensemble de notre équipe et pour votre fidélité.
Au plaisir de vous accueillir à nouveau.
Cordialement
Melanie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
touropera...
Etampes, France
Level 5 Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 August 2018 for a stay in July 2018
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Aug 2018
Bonjour TouroperatorEtampes,

Un chaleureux merci pour votre commentaire et votre séjour au sein de notre établissement.
Nous sommes ravis que vous ayez apprécié l'ensemble de nos services et le comfort de la Villa.
En esperant vous accueillir à nouveau.
Cordialement
Melanie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Francois1...
Port-Saint-Louis-du-Rhone, France
1 review
Reviewed 3 July 2018 for a stay in June 2018
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jul 2018
Bonjour Francois13230,
Merci beaucoup pour votre sympathique et détaillé commentaire sur votre séjour au sein de notre Villa SAWAN.
Je suis contente de lire que vous avez passé un agréable moment et apprécié le confort de la Villa et les differents services disponibles.
Au plaisir de vous accueillir à nouveau.
Cordialement Melanie SAWAN Pool Villa's Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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