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“Nice resort with beautiful views and grounds - relaxing stay”

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The Verandah Resort & Spa
Ranked #1 of 1 Hotels in Saint Philips
Certificate of Excellence
GreenLeadersGold level
Reviewed 17 November 2009

Rooms
The rooms were big, clean and comfortable. They were cleaned daily. The AC worked fine and the views were amazing - we had a waterfront room. It was incredible to wake up every morning and have our coffee on the outside patio listening to the water and the view. Bathrooms are large with soaker tubs/showers. I was a little bothered by the lack of a shower curtain. Water tends to get all over the flower with the glass divider which does a poor jobs of keeping water in. We had a problem with the hot water twice and it took the 24 hours to fix it each time (water is solar heated). Also, my biggest complaint is the TV - it's a flat screen mounted flush on the wall and could not be swiveled. This means you cannot watch in the bed or any other angle instead of in front - it's a shame and cheap design of the room. There is no room service. There is a safe in the room and I recommend it be used. Again, a waterfront view is the way to go, simply breath taking.

Grounds
The grounds were beautiful and very well maintained. I enjoyed walking around the resort. The beach is immaculate and there are things to do when not relaxing such as the two bars, shuffleboard, ping pong, water sports... I particularly enjoyed kayaking around the bay. The two beaches have calm water. There is a shuttle that goes around every ten minutes if you choose not to walk. There’s also a small fitness center with the essentials. The grounds have lush tropical vegetation – banana and coconut plants/trees. Lot so of beautiful flowers and well maintained. It was wonderful walking down the log winding pathways all over the resort.

Staff
At the beginning of our stay, I found the staff to be sometimes indifferent and sometimes completely unfriendly. Once I had the chance to tip each one of them during our stay, they waited hand and foot on us and became friendly. The unfriendliness could be the way they are to everyone or because we were a gay couple and this is not accepted in the Carib. Who knows? It was unfortunate that a few dollars changed this and turned it around. There were exceptions such as Carrie but friendliness was far and few between.

Activities
This is a definitely a relaxing and quiet vacation spot. The resort is miles away from anything - it's in a rural location. So to go anywhere you had to request a cab (or rent a car) and that gets very expensive (about $100US to go into town for a couple). Cab fees can be split if you get more people to go though. We are in our late 20's early 30's and found everyone went to bed by midnight and the bar close at 1AM. Majority of the people were 45 and over and English (not American). There were no activities in the evening at all (we stayed 7 nights) except the bar and drinking. So as the week went on, we did find it a bit boring. But, if you stay up late you miss the wonderful breakfast buffet and beach/pool. There was no problem getting chairs by the pool as this resort is not a crowded one. There’s a main pool which is large and accommodates children. There’s also a smaller adult only pool. Again, there really is no nightlife. They had singers come in some nights but nothing to rave about. If you get here, it’s all about relaxation.

Food
Food was good and generally you have to reserve a table where you eat each night (which was a pain) at guest services. The exception being the buffet which was offered two nights during our stay. Observe their dress codes because they will turn you away (slacks and collared shirt for guys)! Nicole’s is the high end restaurant and the food was excellent. Buccaneer was the middle of the road restaurant and Sea breeze the main restaurant. Food was good at all but not amazing overall. We were all inclusive and you’d be crazy not to be as the prices were insincere. As an American, I thought the portions were pretty small on many of the dishes. There is also a beach bar restaurant where they do burgers and chicken - it was decent. The biggest complaint I had was food was NOT always available - they serve lunch, dinner etc at select times. For example breakfast is over at 10 and lunch is served from 12-4 and dinner is 6 to 10. So if you don't scramble out in the morning for breakfast or get back from an excursion before 4, you wind up staying hungry until the next serving. Very annoying. Reservations were annoying too because you could only book 24 hours in advance for dinner. I was on vacation and didn’t want to be bothered whether or not I would have a seating for food that night. Nicole’s books up right away so it was very difficult to get a seating there. Also if you got hungry after dinner say at 10 or 11 pm, you are screwed. Rooms are not stocked with food and there is no room service. You can buy snacks at the gift shop but be prepared to pay300% the ordinary value.

Spa
Spa was excellent (100US for full massage). It's worth a few hours of pampering.

The island itself is very poor. We saw 90% of it. You can probably go around and see the major sights in a day’s time. Shirley Heights was fine for about an hour but got boring after that - somewhat of a major tourist trap. Worth going to though – has live music, BBQ food and breath taking views as it’s the highest point on the island. Nelson's Dockyard was great sightseeing, it’s the only colonial dock yard still in the Carib. St John's (main city) was decent as it had duty free shopping. Price were what you would pay anywhere else without tax though, so no big deals but a small break on tax. I did not feel comfortable leaving the tourist zone and walking around the city. Very impoverished and I am sure Americans and Europeans stick out like a sore thumb. We also did the zip lining which was fun. I did enjoying driving around the island though - the culture was interesting to me. Devil's Bridge is a five min walk from the resort and a must see (national monument). We did not go to long bay (due to rain) but I would recommend it.

I would not go back only because I would like to try new places but I would highly recommend this resort to someone looking to relax – probably to the older couples.

  • Stayed: December 2008, travelled as a couple
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3  Thank Elementzzofstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,330 - 3,334 of 3,762 reviews

Reviewed 17 November 2009

Just spent a week at The Verandah and have nothing but good things to say. The view was great - every unit faces water in some way since the resort is on a peninsula. The food was very good, and varied throughout the week. Nicole's was worth the extra charge as we stuffed ourselves with lobster. The open bar had all name brands. Staff was very friendly, especially Myriam when we had to change our arrival date, the shuttle drivers, and Guest Services for their recommendations on the various outings. Beach bar grill was perfect for travel day when we arrived starving between lunch & dinner. Lots of beach activities, especially Hobie Cats & sea kayaks at no extra cost. Liked the adult pool area for quiet as we did not have young kids with us. Recommend the snorkel trip to Green Island - the crew of the Verandah's own catamaran was outgoing & full of stories. Wife had multiple spa treatments, and they'll do a couples massage. Different nightly entertainment - enjoyed the steel drum band the most. There is enough to do at this resort that you don't need to make day trips around the island. The only thing I would recommend is keeping the pools open after dark. If you can put up with Antigua's Customs delay on arrival (1 1/2 hours, and they're famous for it) this is a great resort to visit.

  • Stayed: October 2009, travelled as a couple
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3  Thank hooked-on-islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2009

The Verandah is a superb resort. Having read the reviews in this site before I left I was alittle apprehensive as some people had said it was not up to scratch, very spread out (needing golf carts to get around)staff were unhelpful, food not great etc, they couldn't be more wrong!
The resort is spread out but not to the extent you can't walk from the furthest away rooms to the reception. I felt it was great not to be all on top of one another, it kept the carribean feels throughout with the landscaping etc. The rooms are spacious and tidy, HUGE bathrooms, HUGE beds! The housekeeping is excellent.
We loved the adult only pool it's not huge but has its own waterfall, it's ringed by little hut type things with tables and chairs plus sunlougers availiable, the only thing we felt was that it should have a bar by this pool, they did bring up a coolbox daily, but this ran out quickly and only had coke, diet coke and ginger beer in it. The main pool is lovely too, huge, spacious, lots of sunloungers availiable but little shade and believe me you need shade in the sun! So if you want it you have to get there early, people do have a horrid habit of putting towels on the lougers under the shade then leaving and not coming back for a couple of hours, personally I think these should be removed but hey ho.
The resturants are fab, Seabreeze is the buffet main resturant, the food is of a good standard with different themes each night. Buchneers is the alacarte resturant, the food here is great but small portions! We didn't bother eating at Nicholes as there is a $25 per person charge which we felt was unfair when you have already paid for all inclusive. The beach bar and grill was where we ate most lunchtimes, the food here is great! There are a huge variety of drinks at all bars and resturants, you name it they can make it or have it! Both beaches are quite small to be honest, but they are well kept and have plenty of sunloungers.
The staff are genrally very friendly and helpful, however we did come across a couple of the bar staff who did make it seem like we were causing them an issue by ordering drinks! Iran at the beach grill is wonderful! So friendly, she wants to know everyones name and greets you each time you go there with a smile!
Overall we loved the holiday and would definitley go back! There was evening entertainment but we didn't bother with this we just ate later, had some drinks and then crashed. We felt the price was very reasonable for the holiday and would pay it again to return!
Fab resort, fab area,a great place for a romantic getaway if your a couple! Would love to visit again.

  • Stayed: November 2009, travelled as a couple
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2  Thank PeteandDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2009

We just returned from The Verandah Resort and Spa Antigua. We stayed from 11/7/09 to 11/14/09. This resort is awesome. The grounds are immaculate. Plants and flowers are abundant. This island is very tropical. The people here are friendly, as long as you approach them with respect. A simple Hi how are you will go a long way. Also, a gratuity goes a long way when excellent service is provided. The resort is only two years old and is in a pristine area of the island. There are two small beaches, and two pool areas that provide everyone with what they desire. The main pool has bar access, as does the main beach. Keep in mind this resort is not for the physically challenged person. A lot of walking, and up down walking to reach your room is required. Golf carts are available to reach any area except for the main beach. To access the main beach requires 39 steps. The restaurants are excellent, however the service in the Buccaneer was not great. Anyone can find what they want at the buffet , It offers many choices: salads, cheese tray, meat tray and a variety of meats, fish, chicken, beef and vegetarian is always available. The beach bar grill has great food. Anything from burgers, hot dogs, fish and chips nachos (not hot cheese) to many more choices. The room amenities were great. Each room has a safe, satellite TV, and a fridge and microwave. The shower, tub combo is a challenge. There is a large tub with a glass partition. It is hard to shower, and the tile floor offers a danger if you're not careful. This resort has solar water heat . If the sun does not shine you will not have hot water this resort depends on solar energy to heat the water. Overall this resort is great. The drinks are abundant and available when you want. The beer is Wadidli or Red stripe and no drinks lack liquor. They are very generous with their pours. Please make sure to see Iran at the beach bar as she will ask your name and always remember it. This is her hobby. Jodi the Duty Manager will do everything he can to make your stay nice. This resort is great for Honeymooners, Couples and families. If you are single and looking for a party time this is not for you. Make sure you see fire Limbo and play name that tune as it is great fun for entertainment. This resort is awesome for relaxing in a laid backed atmosphere. We will return in the future ,we travel often and this by far is the best all-inclusive we have stayed at.

  • Stayed: November 2009, travelled as a couple
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2  Thank Jody V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2009

We travel 2 times a year with a group of 8 to 12 adults. We've been to many resorts and cruises and condo/villas in the caribbean. We loved Antigua and the locals are very friendly. The Veranda has been the most expensive all-inclusive to date and we would not return. We do hope to visit the island again in the future tho. The food... very average but the staff was very friendly and helpful. The Seabreeze buffet had a cafateria style display (Ugh!) with only one carving station and the meat was dry. The fruit was the same everyday with few choices. The salad plain. Breakfast had the best choice with the made to order omletts and worth the wait. The Buccaneer requires a reservation which can't be made before 6:30 the nite before. Space was limited, food slightly better, service slow tho very friendly. Don't order the coconut shrimp, mine was cold and soggy. The Beach Grill is good but the wait is nearly an hour no matter how many people are there. The view is fabulous as are the drinks, so the wait can be worth it. Nicole's is an upcharge of $25 p.p. and in our opinion not worth it. Dinner took over 3 hrs., altho that may be due to our large group. The food was better with definetly new choices but my lobster was cold and overcooked. It was also very cold in there, so dress for it. The main pool is small for the size of the resort but the bar has great drinks and top shelf alcohol. The adult pool does not have a bar near it. The beach is 38 steps down with the Beach Bar at the top of them, not too convenient. The evening entertainment was a singer with a band or a limbo/fire-eater guy or name that tune or a steel band, all at the main pool bar. The rooms were very spacious and all of ours had a view of the water ( from full to just a sliver ) and we had garden views reserved. Ladies...wear comfortable shoes, the resort walkways are winding and hilly but lovely with vegetation. The trams come fairly often if you care to wait. I brought heels but chose not to wear them and walked to the restaurants. Devils Bridge is close enough to walk to and worth the time, very rugged and photo worthy. Also, Long Bay is a short walk. It's a public beach and is about 3 times longer than the resorts' beach if you'd like to stroll and a sandy bottom further in the water than the resort. There are also some local gift shops on Long Bay to get T-shirts ect. We brought our snorkle gear but it wasn't worth it off the beaches so take an excursion for that. The guys on the beach are better priced than the resort . We used Treasure Island Cruises, and 3 of the men from our group used Marvin for a fishing excursion( also from on the beach). They were worth it.

  • Stayed: November 2009, travelled as a couple
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1  Thank 2thebeach2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Verandah Resort & Spa

Address: Indian Town Rd, Saint Philips, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Philip Parish > Saint Philips
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Saint Philips
Price Range: $377 - $1,363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Verandah Resort & Spa 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Verandah Resort & Spa is a world-class all-inclusive resort overlooking the crystal blue Caribbean waters of Antigua. Perfect for couples, friends, families, honeymoons, and weddings. Guests love the resort's friendly, romantic atmosphere, with lots of activities for adults, teens, and children--not to mention our Two White Sand Beaches!The Verandah's four restaurants, four bars, four swimming, including the largest freeform freshwater swimming pool in Antigua. Activities include hobie cat sailing, kayaking, swimming, snorkeling, pedal boats, supervised Kids Club, 18-hole miniature golf course, and much more.Indulge at our Spa Tranquility, featuring a wide array of massage and beauty treatments, or enjoy a workout in our air-conditioned fitness center.We look forward to having you as our guest, and thank for your choosing The Verandah Resort & Spa, Antigua. ... more   less 
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Also Known As:
Verandah Hotel Saint Philip
Verandah Resort And Spa
Verandah Hotel St Johns
Verandah Resort All Inclusive
The Verandah Resort & Spa Antigua/Saint Philips

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