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“Fawlty towers”
Review of Cairnbaan Hotel

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Cairnbaan Hotel
Ranked #1 of 1 Hotels in Cairnbaan
Reviewed 12 October 2017 via mobile

Had a weeks holiday in Scotland stayed in some lovely places until we stayed at the cairnbaan hotel it was possibly the worst run hotel we have ever stayed in the lady who run it was a joke she caused havoc quite clearly had not a clue what she was doing our room was very tired the television was in the window my husband had to repair the aerial before we could watch the television the bathroom taps didn't work so we had no water in the sink there is only one positive and that's the food quite clearly they have a good chef apart from when it came to breakfast it was a farce we waited and waited for our breakfast people was getting the wrong orders then we found out it was the manager cooking no surprise there when we came to check out we waited 15 minutes to pay the cost was £121 a night never felt so robbed in my life I cannot even give it a 1 star rating

Stayed: September 2017, travelled as a couple
Thank Hunttonlehole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 288 reviews

Reviewed 25 September 2017 via mobile

Excellent meal for the four of us. Scallop starter delicious and main course langoustines out of this world! Best we've ever had. Although it was crowded, we did not have to wait too long for our courses. The plates and the food were piping hot. We have never had a bad meal at the Cairnbaan and we will definitely be back.

Stayed: September 2017, travelled with friends
Thank BRWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darren D, Owner at Cairnbaan Hotel, responded to this reviewResponded 3 October 2017

Thank you for your kind review, we are always trying to improve our standards and are please they met with your approval.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017

The hotel is in a very nice place about half way along the Crinan Canal, we stayed due to the location and view to the canal, lock number 5 is right outside. Enter through the main door and there is no real reception are as such, a desk with a bell to ring if no-one is there. There is a tow path so great access to walk alongside the water. Plenty of free car parking places, there is a restaurant, lounge and bar. We were a family group which required two single rooms, both were of a good size, one was on the ground floor so great for anyone with difficulty or in a wheelchair however there were two sets of two steps but nothing that could not be coped with, one of our party did have some difficulty walking but was able to cope easily enough. The ground floor room looked out onto the car park and with no net curtains or blinds was easy for people passing to look in so curtains drawn quite a lot and I parked the car outside the window for more privacy. Two single beds, wardrobe and usual tea and coffee making facilities, small bathroom. The other room was on the first floor overlooking the canal, this had a bigger bathroom which did not have net curtains or blinds and as the hotel was lower than the road it was easy to look in from the canal bank, curtains drawn. There was a chest of drawers in front of the bathroom window which I can only assume was to give a modicum of privacy. Adjacent to this room was a 'new' water pump which feeds the hotel seems to recharge very often irrespective of whether the water is used, toilet if flushed and it goes on all through the night so not a lot of sleep, if you are a light sleeper this is not the room for you. The bathrooms have a bath and an electric shower over the bath not a separate cubicle. Furniture was all old style in keeping with the hotel. There was free wifi in the hotel but was not a good enough signal to reach our rooms it seemed more to be serving the bar area. There is a choice of where to eat in the hotel, the bar has basic tables and chairs, the lounge with is like a conservatory with sofas and comfy chairs but the tables are very low, the restaurant looked nice enough with white table cloths, pity there is not a view from the restaurant other than the car park. The menu is the same for each location, the paper menu is not very big, most of the meals are on a very large blackboard in the bar, specials perhaps. There was only one steak on the menu, sirloin, and have to say it seemed expensive, upwards of £20 for 8oz, that said, the food was very nice although the description of mine was not what I thought it would be, but again very nice. The bar is very traditional looking with bar stools, some high tables with stools as well as the normal tables, a good choice of spirits and three ale pumps (all nice, tried them all) which was surprising for a hotel, usually lucky if you can get one. There are steps from the bar to the lounge, about four of them then more steps from the lounge to the restaurant, another four elongated steps. , There is a quiet residents lounge with sofas, chairs and a piano, nice place to sit and relax after a day sightseeing with a glass of wine. Breakfast was served the restaurant, there were 8 people in the area when we went down, not many eating. We were there for 20 mins before anyone came to ask if we wanted coffee/tea and to take a cooked breakfast order. we were actually in the restaurant for 45 mins before we received breakfast, when it came it was very nice, had to ask for marmalade as nothing was out. We asked about the service and found out there was only one young lad working, this was really not very good at all. The staff were friendly and chatty, not the chap at breakfast, he didn't have time poor chap, he did well considering. Probably be a while before we head back that way again but would stay again quite happily, but not in the first floor singles room.

Stayed: September 2017
Thank Westcoastcol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

Comfy, clean room if a bit on the cold side. Huge menu of choices for dinner and food was nice. Breakfast was also decent. Handy location for Lochgilphead and nice for a walk along the canal across the road. Enjoyed sitting outside on the patio with a drink, and a good atmosphere in the bar/dining area too.

Stayed: July 2017, travelled on business
Thank Matilda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Its a historic hotel with good sized rooms. Bed was comfortable and bathroom ok but shower was cold. Water to bath was ok so worked out.

No fridge in room. The staff were friendly and helpful. Was quiet and i slept well.

Stayed: August 2017, travelled solo
Thank ChiefsBTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cairnbaan Hotel

Address: Lock 5, approx halfway along Crinan Canal, Cairnbaan PA31 8SJ, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Cairnbaan
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Cairnbaan
Price Range: $150 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairnbaan Hotel 3*
Number of rooms: 12
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