We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wanted an ATV ride.... didn’t get any ride!”
Review of Samui Quad Motor

Samui Quad Motor
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Samui’s best Atv safari since 2002. This is the original jungle and mountain safari that has been world class and legendary for 15years! Our 2 hour trip is only 2800thb pp which is fully off-road. This takes you on a exciting journey to a secret waterfall (seasonal) and mountain view point with refreshments available. You will ride on dirt track under lush coconut grove, rubber plantations, rivers and mountains with stunning views. Our 1 hour trip is 1800thb pp. This is the first part, we offer it to people who have only a short time available. We hope to see you in the future for an amazing experience.
Reviewed 6 April 2018 via mobile

Don’t bother! My partner and I had booked the morning private tour worth nearly $350.... we were instructed to wait in our hotel lobby between 9:30-10, at 10:20 I decided to call the company to be told they had booked us into the afternoon session.
Being a short trip to Koh Samui, my partner was extremely excited to participate in the ATV experience, what a let down....

To then be only offered a 10 % discount off a very expensive cost, for hours of inconvenience.

All I can say is, after all my travels through south east Asia, this is poorly run, and I’d advise anyone to choose a different company.

1  Thank Abbie655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohan377, Public Relations Manager at Samui Quad Motor, responded to this reviewResponded 6 April 2018

Hi Abbie, I just learned of your mishap. Factual summary : there was indeed a misunderstanding with local staff about the pick-up time. between first tour am and pm it seems. Operations duly apologized for their mistake and offered to put you on the afternoon tour, with a 10% discount. There was no down payment to secure your direct booking, hence no financial loss, which we would have covered of course.
I empathize with you on the fact that your holiday activity schedule was a tad upset, yet there was no need to become so upset yourself, to the extent of venting your frustration by unfairly judging an activity which you never had the opportunity to test, or did you?
I took the liberty to check your 2 other public contributions on Google, and it seems your low frustration level leads you to write only acrid comments, all starting with "don't bother", which may eventually have a detrimental effect to your "joie de vivre'. I sincerely hope you'll find something nice to write about others at some point. It's not such a nasty world when you look at it with a friendly disposition. You were not starved, injured in a scooter accident or crossing the road here, so your distress is only relatively dramatic. Wish you a pleasant stay in a calm setting. You could try the famous pool Party at the HighPark for that, our friends there will happily give you 15% discount today. We considered sacking the staff responsible, but they had already committed seppuku in a fit of despair. R.I.P.
P.S. TripAdvisor comments, mostly very good to excellent, and our answers, usually take 24 hrs pre-publication thorough checking, this happened this morning and appears same day, curious to say the least, T.A. review team, surely you've noticed that this person was not on the tour she reviewed? Thx, Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (174)
Traveller rating
Traveller type
Time of year
Language
All reviews
"adrenaline rush"
in 4 reviews
"hour tour"
in 6 reviews
"shallow river"
in 2 reviews
"safety briefing"
in 3 reviews
"great fun"
in 6 reviews
"keeping an eye"
in 2 reviews
"great tour"
in 4 reviews
"secret waterfall"
in 2 reviews
"couples and families"
in 2 reviews
"off road"
in 2 reviews
"watermelon"
in 2 reviews
"picked up from our hotel"
in 2 reviews
"off the beaten track"
in 2 reviews
"a lot of fun"
in 2 reviews
"koh samui"
in 4 reviews
"atv"
in 5 reviews
"terrain"
in 5 reviews
Filter

50 - 54 of 174 reviews

Reviewed 2 April 2018

Very good location and great path , good staff, excellent for all kinds of groups, couples and families

Review collected in partnership with this attraction
Thank snakash2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohan377, Public Relations Manager at Samui Quad Motor, responded to this reviewResponded 2 April 2018

Kapun-kap, thanks a lot for your nice review, welcome back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Grate adventure, best team provides support smile and grate time for the success of the trip
By following us and relaxing us. Thank you!!!

1  Thank revitoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohan377, Public Relations Manager at Samui Quad Motor, responded to this reviewResponded 2 April 2018

Revitoto I salute your nice review, your good sense of humour was a great contributor to the success of the tour, thaank you so much for your visit, welcome again! Relaxing after the tour...ok, we'll consider having a massage service next :+)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

This Quad Tour in Samui is the most amazing I have ever ecperienced since I started Quad experience in Qatar's Sand Dunes! Its going along narrow paths up and downhill, even driving for a while in a Stream (..so better dont wear Your favorit shoes..well at least the dust on it will be washed out). The Tour is rather for Quad drivers who are not doing this for the first time. However, if You choose the 1h Tour, You can ask also to be assigned to a slowdrive group, no problem on this, and the Tourguide will always take care of You all the time! The 2h (or longer)Tour is more for Hard Core Drivers..but if You are, that is really fun! If You know the difference between 2WD and 4WD (and You also know when its best to press the switch for it), then ask for the more Powerful and bit bigger Yamaha (see Picture)! So book and be prepared to have a lot of fun, but also to come back pretty dirty covered with dust, like You just did the Paris-Dakar Rallye! Anyways, You get a Dustmask and a Helmet of course. Leather Gloves would be recomendable anyways, if You drive quite fast and more than 1 hour! And now go for it..Cheers! ;-)

2  Thank Mistersbenci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohan377, Public Relations Manager at Samui Quad Motor, responded to this reviewResponded 31 March 2018

Hi Mr Benci! Thanks a lot for your enthusiastic review, it's just as you said, except the guides adapt quite easily in case of beginners choosing the 2-hour option. Should the aspiring pilot find himself in a technical stretch, one of the guides will come help him, either by pushing or towing him, or he'll drive the machine over that part, with you on the back, so there's nothing to worry about, in fact beginners are most welcome, as they are less likely to have a "need for speed" and possibly test their limits too far... Enjoy the rest of your stay in Samui, welcome back anytime, Ben

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 28 March 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohan377, Public Relations Manager at Samui Quad Motor, responded to this reviewResponded 28 March 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Samui Quad Motor also viewed

 
Ko Samui, Surat Thani Province
 

Been to Samui Quad Motor? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing