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“On time, efficient, impersonal”
Review of Seatran Discovery

Seatran Discovery
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USD 16.58*
and up
Koh Samui to Koh Phangan by Seatran Discovery...
Ranked #44 of 57 things to do in Bophut
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Attraction details
Owner description: SEATRAN DISCOVERY mainly provides passengers high-speed ferry service at Koh Samui, Koh Phangan and Koh Tao, with bus and minivan services on the mainland that connected with the routes from Donsak pier to the top destinations on Andaman sea, such as Krabi, Aonang, Koh Lanta, Koh Phi Phi and Phuket. You can now travel with the routes to and from: Bangkok (Khaosan Rd.) Suratthani Airport / town Nakornsrithammarat Airport Koh Samui / Samui Airport Koh Phangan Koh Tao Krabi Town Aonang Railey Beach Koh Lanta KOh PhiPhi Phuket (Rassada Pier) Looking forward to having you onboard.
Reviewed 6 April 2018

On time, efficient, impersonal. Donsak to Samui and back. Lots of controls, like a border post, checking car number, ID, taking mugshot, all this is swift enough, but one hardly feels welcome. Service on board is non-existant. However the ships are well maintained and skippered, and got us to the island in due time, all according to schedule. Most popular ferry service, so expect long boarding queues and book a couple of days ahead if driving. Motorbike easy and better service. Altogether, almost like a western ferry company, efficient, but nothing to write home about, while one would expect a little more friendly service in Thailand, which is one of the reasons visitors used to come here.

1  Thank BenMasai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"ferry service"
in 7 reviews
"donsak pier"
in 4 reviews
"ticket office"
in 2 reviews
"fast ferry"
in 2 reviews
"surat thani airport"
in 2 reviews
"koh pha"
in 3 reviews
"mini van"
in 3 reviews
"take your time"
in 2 reviews
"full moon party"
in 2 reviews
"ferries"
in 12 reviews
"ships"
in 2 reviews
"minibus"
in 4 reviews
"bt"
in 2 reviews
"catamaran"
in 4 reviews
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10 - 14 of 274 reviews

Reviewed 2 April 2018

I used the Seatran ferry from Koh Samui to Koh Tao. I took the 8am ferry from Bangrak which departed and arrived on time. The staff were polite and the cost of the ferry was reasonable. The ferry wasn't overcrowded and there were ample seats for everyone.

I took a shuttle bus from Samui airport to the Pier which took about 10 mins and cost 100 Baht. Overall, I have nothing to complain about this service

Thank ParthArya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

I've booked a ferry+bus ticket from Ko Samui to Phuket airport.

The ferry was on time, but the bus was 1 hour and half late.

We was 6 persons that wanted to go airport, but the bus driver left us at 3.5 km away from the airport in the middle of no where.

There was a tuk tuk guy waiting for us, the bus driver told us that it's the tranfer.

But after the bus was gone the tuk tuk driver asked us 100 bht for each to go to the airport.

I've refused to pay this money, and I've prefered to walk by myself to the airport.

Please be aware, if this will happen to you do not take the tuk tuk driver.

Like this we will just encourage this kind of scam.

You can call your own grab/taxi or you can walk by yourself if it's possible.

I don't recommand Seatran Discovery

Thank Vixy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele L, General Manager at Seatran Discovery, responded to this reviewResponded 1 April 2018

Dear Customers, Thanks for your review. I would like to inform you that Seatran Discovery has no route from SAMUI to PHUKET AIRPORT . Our route is from SAMUI to PHUKET BUS TERMINAL 2 as you can see from our website www.seatrandiscovery.com . We don't know where did you buy the ticket but the one who sold you probably tell you something wrong. So please, before making a review on tripadvisor saying :"I don't recommend Seatran Discovery"you should double check and find out who really make the mistake.
Best regards
Seatran Discovery Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Used Seatran to get to Koh Tao. We arrived at Nahkon Si Tharramat and weren't booked onto a transfer for 4 hours. However, a transfer was about to leave so we were able to get that and an earlier ferry. Minibus was great and boat was fine. Air conditioned, little shop on board and on time.

1  Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 March 2018 via mobile

It’s better to take a privat car or taxi to go to pier, because you have to wait in Pier for hours. The boat always late at least half hour. We bought speedboat ticket and it was not a speedboat. Total trip from Chaweng to Koh Tao took 5 hours and was 750 baht per person. And if I was going to ask, that it should be speedboat, then thay playd like they don’t understand English. Just sad.

Thank Fredrik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele L, General Manager at Seatran Discovery, responded to this reviewResponded 1 April 2018

Dear Fredrik, thanks for your review. I don't understand what is your point of complain and why you complain the ferry company (Seatran Discovery High speed ferry). First of all we are high speed ferry company and not speedboat company which is completely different . Second, during high season a delay of 30 minutes is quite normal. Third why you come to the pier so early, if you already book you can just be at the pier 30 minutes before ferry departure. Anyway you should understand the difference between High Speed ferry and speedboat. If the agency where you buy the ticket sold you a speedboat instead of a Speedferry you should complain the agency and not us.
Best regards
Seatran Discovery Customer care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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