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BrisbaneRaewyn
Brisbane
133119
Great Service, Japanese Experience
Reviewed 25 Oct 2012
We felt welcome from the moment the hotel shuttle van picked us up from Kawaguchiko Station to when it dropped us back two days later. We stayed in a Japanese room overlooking Lake Kawaguchi and with a view of Mt Fuji. The room was sparse looking with tatami mats and low table and chairs with the beds rolled away in the cupboard until night (when you came back from dinner they were down ready for sleep) We loved it.
We had Japanese meals for dinner and breakfast which was a really different experience for us. We had hot pots and the first night had no idea what to do and the waitress happily chatted away in Japanese explaining what we needed to do then after we all looked blankly at her, she started cooking and showing us what to do. Such fun. A lot of seafood though, both raw and dried, and some of it quite bizarre but we gave everything a go and you did not go away hungry as there were so many dishes. The next night we knew what we were doing.
Not a lot of English spoken but we managed to understand and be understood most of the time.
Hotel shuttle van took us back to the station to connect with the bus to Mt Fuji and when we returned we went to the Information Centre, give your hotel and name and they ring them up to come and get you.
We had a wonderful stay with happy smiling staff and the only thing that spoiled it right at the end was the onsen tax charge, 600yen. Not a huge cost but it would have been better if we had known about this before and even paid it upon checkin rather than when leaving. We had not even used the onsen and if we had known about this charge, would have made the effort to use it. No one likes paying for something they didnt use.
Date of stay: October 2012
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (243)
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Reviewed 2 December 2010

We spent 2 nights here in the Japanese room. The hotel may be a little old but the rooms are spacious and clean. Surprisingly we had great night sleep which I thought it might not be comfortable to sleep on the tatami. The food are great and ooshii as we chosen the gourmet plan. The service was so heart-warming.
Everything went smoothly when we approached the tourist counter at Lake Kawaguchiko station. The luggages were left there and delivered to the hotel where we left for our sightseeing. Upon our return, there is a courtesy pickup to the hotel.
Our room has three quarter view of the Mt Fuji but is good enough. It is magnificent especially in Autumn.
Thumbs up for the staff who are so thoughtful and we enjoyed the hospitality of the hotel. The fact they don't speak much English.

Date of stay: November 2010
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Sofabird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 May 2021
Google Translation

Room tip: 最上階が良いと思いますが、それほど変わらないかも?
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2019
Google Translation

Room tip: もちろん河口湖越しに富士山の見える部屋に泊まる必要があります。
Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2019 via mobile
Google Translation

Date of stay: May 2019
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2019
Google Translation

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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