We had the family suit at level 5 with a private outdoor onsen. The front desk staffs can speak very good English and we feel like 5 stars hotel service. They helped us to delivery our luggage to our room. The room is very spacious and quiet. I enjoy their outdoor public onsen alot. My family have a good time there with nice lake view.
Breakfast and dinner are very well prepared and due to our early departure, we requested to have to go package for our breakfast and they did fulfil our request and prepare breads, fried chicken and fruits for us.
One thing for improvement - Wifi connection is not great
Love the staffs there!!More
- Free Wifi
- Free Parking