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Reviewed 9 October 2008

We stayed at the Taj Holiday Village (THV) as part of our Honeymoon vacation in India. The staff were amazing and we had a congratulatory cake waiting for us when we got to our cottage. They also filled the bath with rose petals when they came to turn down the bed on the first night – these were great touches and totally unexpected! Likewise, we got a few free bottles of water every day along with complimentary fruit (again nice touches). We chose a sea-facing cottage and these are definitely superior to the garden-facing ones. We asked for a couple of sun loungers to be put on our private sitout and they appeared with a few minutes. We arrived just after the monsoon season – one of the hotel’s restaurants by the beach was closed on the first night, but this was no real issue. We were a little disappointed by the Banyan Tree (Thai) restaurant as it cost a lot of money for mediocre food.

We’d definitely recommend this to our friends. The complimentary shuttle service to & from the airport are great and it’s nice to have the option of using the Taj Fort Aguada (TFA) amenities although we thought that the TFA was inferior to THV.

Date of stay: October 2008
  • Trip type: Travelled as a couple
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Thank neilcrumpton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2008

We did monsoon package for 3nights, directly from the taj group reservation.

It was raining so much, but we really enjoying hearing the sound of rain and beautiful view.

Hotel was located in quiet and pretty area of Goa. most of rooms were bangalows and we felt like home and private. If you are looking for luxury 5 star, this hotel is not the one. However, it was good enough for us. The cleaner Sunny is an artist. He makes Elephant , flowers etc by towels. He gave us a small suprise when we came back from outside each day.

Breakfast was ok. But we really enjoyed dinner at Thai restaurant and Seafood restaurant( Fort Aguada). Italian restaurant was good, but it depends what you order.

Hotel taxi is expensive, but there are many taxi around the hotel. They are much cheaper. However, you must bargain.

Date of stay: August 2008
  • Trip type: Travelled on business
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1  Thank churachura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2008

We went in august to enjoy the monsoon & were not disappointed. The resort is located at an excellent location & adjoining the Taj Fort Aguada Resort. We have already stayed in the fort aguada in december 2000. You can access the restaurants of both the properties for lunch & dinner, so you have a good range of choice. The pool is a bit small as compared to The Renaissance but the beach view compensates for it. There are about 7-8 restaurants/ bars between the properties. The Chef also happily made some special dishes for us as we are vegetarians(there is lot of selection even for vegetarians in the buffet). The sea view cottages are the best. Also the famed beaches like baga, calangute, etc are nearby & you can enjoy the best nightlife in goa at these nearby beaches.

Date of stay: August 2006
  • Trip type: Travelled as a couple
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1  Thank WorldTraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2008

Went to the holiday village in the monsoon were very lucky with excellent weather but hugely disappointed with the villas. They were dated and needed upgrading. We had two different rate villas and to be honest there was very little difference between them.
The flooring was stained and old. There was a musty smell in the whole villa (it was so bad i had to purchase scented candles). The staff were fantastic but this did not help as the standards within the hotel was totally disappointing. The internet was hugely disappointing even more expensive then America! and did not work even after paying for it.
Overall i do not feel i would ever stay at a Taj Group of hotels again i had the same issues with the other Taj in Goa (please read review)

Date of stay: July 2008
  • Trip type: Travelled with family
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2  Thank review10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2008

My wife and I stayed at the Taj Holiday Village (or THV, as the staff refers to it) for seven days in April 2008. Our stay was interesting, to say the least. I am certain that the experience varies depending on your level of expectation. If you are here to enjoy the beach and can overlook a few minor details, the resort is excellent. However, if you are a frequent traveller with an eye for detail, you might end up disappointed. Hence, the difference of opinion in previous reviews. I have tried to be as objective as possible. So, here goes!

We were picked up at the airport by the hotel coach which is common for guests of the Holiday Village and the Fort Aguada Village properties. The first thing that struck us was the distance of the resort from the airport! It took us upwards of an hour to travel the distance (Both ways)!

Once we reached the resort we were each handed a glass chilled cocnut water. It was a Godsend! The check in was hassle free and exceptionally quick. The front desk staff was efficient and friendly. In a matter of fifteen minutes we were on our way to the room/villa! The only problem at check in was that the lobby isn't airconditioned. It was probably in keeping with the whole "Rustic Goan Village" theme of the resort which was evident from the layout and design of the 142 guest villas.

The villas are spread over a huge compound. The resort has golf carts in which you can be driven to various parts of the property. We didn't use this service because our villa was beautifully located close to the pool, the restaurant and the beach. Unfortunately, we were amongst the few who were so well placed. Its definitely a major problem for elderly travellers who might find it difficult to walk lang distances.

The villas are quaint and well planned. We had a standalone villa with a private garden and loungers. Mind you, not all villas are like this.

Inside, we were a little disppointed to find the stone floor had stains which seemed to have seeped in and made it look filthy! The tiling in the bathroom had suffered the same fate. It was very unpleasant and quite hard to overlook. We were told by the staff that all the villas had the same problem and they were up for renovation. The bedcovers, sheets and upholstery were also stained and tired looking. The airconditioning was also inadequate and the staff tried their best to rectify the situation but, without success. They put in a dehumidifier which didn't seem to help much. We also found a small lizard in our room, which was quite unexpected and a little strange. Housekeeping quickly got rid of it when we brought it to their notice though.

A word of caution: if you plan to use the resort wi fi internet service, be ready to shell out exorbitant amounts! 150 Rs for 30 minutes!

The most disappointing thing about our stay had to be the food. We were on an all inclusive package and ate at all three restaurants. The food at the Banyan Tree and the Beach House was passable. However, the mainstay of the resort, the Caravela was quite pathetic. As the main restaurant, they should have done a better job. However, the food was apalling. The selection was very limited by five star standards. The paneer was tough and chewy everyday. The salads were repetitive and the cheeses looked really old and stale. Above all, the restaurant committed the cardinal sin of recycling the food served at lunch again at dinner! They just added a few vegetables and changed the name of the dish! In my book, that's an unforgivable transgression (which was committed on numerous occasions, btw). Also, the restaurant is open and without air conditioning. On a warm day, this might leave you drenched in sweat in the middle of your meal. We witnessed several guests bringing the shortcomings of the restaurant to the attention of the management. However, nothing seemed to change.

On a more positive note, the resort is located ideally. It has great access to the beach and plenty of loungers. The resort is secure and well staffed. Towels are freely available at the beach and the pool. The pool was a little old but reasonably clean. The grounds are huge and impeccably well maintained. The views from the resort are amazing! The resort also has regular activities such as treks and classes if you are so inclined. The resort is very family friendly and keeps kids busy. On the flipside, its not the ideal place for a honeymoon or romantic getaway.

The strength of the THV is its amazing service. Every member of the staff was efficient, courteous and friendly. Everyone from the front desk staff to housekeeping staff tries really hard to make your stay pleasant and memorable.

All in all, the THV is a good resort but comes up well short of the five star standard. It gives the impression that the staff at the resort is excellent but the property itself is neglected by upper management. Until there is a marked improvement in the quality of food and a much needed renovation of the villas the resort will probably have to deal with poor reviews and a disgruntled clientele. It is a bit of a let down considering the amazing reputation that the Taj Group of Hotels has earned.

Date of stay: April 2008
  • Trip type: Travelled as a couple
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3  Thank aby30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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