We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,834)
Filter reviews
2,834 results
Traveller rating
1,841
641
214
70
68
Traveller type
Time of year
LanguageAll languages
More languages
1,841
641
214
70
68
Show reviews that mention
All reviews thai restaurant the banyan tree caravela restaurant north goa beach house beautiful property the cottages pool bar sea view private beach duty manager clean beach family holiday in room dining special mention memorable stay housekeeping staff
Filter
Updating list...
2,271 - 2,276 of 2,834 reviews
Reviewed 15 November 2012

We arrived at this hotel and had trouble getting into the hotel compound as the security staff at the entrance would not let us in without seeing our passports and booking, having eventually got into the hotel area our check-in took 4 hours, the rooms they showed us were not clean, they had the toilet seat hanging off the toilet, mud on the floor, stains on the walls and sofa and very dirty bathroom. The night manager eventually offered a twin room saying that it was the only room left, we explained that we had paid for a king room and refused to accept the twin, he walked off leaving us in reception with no room.
We called the manager who spoke to the night manager when he returned and then miraculously gave us a king room even though he had told us there were none left. We had to clean the bathroom ourselves at 1am in the morning 4 hours after we had arrived at the hotel.
The next morning we went to breakfast which is held in a large barn building with tarpaulin roof, it is chaos with hundreds of guests trying to find a clean table - none of the tables are cleaned when guests leave, we struggled to get served - there was no coffee and no butter, the waitress was more concerned in finding out our room number than helping us.
We complained to the manager again as we were unable to get breakfast, the manager - Mr Srivastana, who seemed uninterested and unable to do anything about our experience, we then find out that he is not in fact the manager he is an assistant manager. We are then introduced to the manager who does try to help us and listens to our problems with check-in, dirty rooms and breakfast.
The service in this hotel is terrible, the staff have no training - especially reception staff who seem unable to use a computer, are rude to customers and have no systems or proper management.
There are regular power cuts each evening in the hotel, and building works are ongoing around the restaurant areas. The hotel gardens have collapsed onto the beach in front of the hotel and there is a very unsightly pile of rubble and earth along the length of the beach area.
The General Manager did try to help us and also put us in touch with Deepak one of the restaurant staff who seemed to be the only member of staff in the whole place who really knew what he was doing.
The last straw in this hotel was when dark brown water started coming out of the bathroom taps and toilet, they explained that the water filters had broken and needed to be replaced - we were unable to wash or shower.
We would not recommend staying here unless you can cope with the unfriendly, unhelpful staff and substandard accommodation.

  • Stayed: November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
11  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Its ideally located has its own beach which is very clean compared to other beaches in Goa.
fantastic service and very friendly staff. Kids will love the hotel as it has plenty of activities for them.

Room Tip: Try and get room closer to the beach and swimming pool
  • Stayed: October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dmittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

The Taj Holiday village has everything going for it in terms of location, the beach etc. but i was sorely disappointed with the place. The service was nowhere near the usual Taj standards, the food which was served as part of the Buffet was terrible, the prices for drinks and ala carte food exorbitant and the less said about the amenities and facilities in the room, the better. Even a 3 star hotel provides room slippers now but this hotel didn't think it necessary! A group of about 40 of us had gathered there for our reunion and while it is understandable that it would be difficult to cater to all the whims of such a large group, one can at least expect decent food to be served even if its part of a package. The only good thing was that one could also go to fort aguada for meals and the food there was much better. Won't be going back here anytime soon!

  • Stayed: October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nkswami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

I was at this place 2011, and frankly speaking, I believe Diwali vacations were well spent with family in Goa, as we see the sun settling from the lawns of Taj Holiday Village. The food, no doubt was mouth watering, and the way they served us was awesome. The staff and other hotel members made us feel like home with their great service. Will definitely drop in again, if time permits.

Room Tip: Choose Sea-facing Cottages
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rahulchhajer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2012

It was my first visit to Goa on 14th October 2012. Overall this resort is value for money, you can enjoy good service, nice/peaceful place which is next to beach. If you want to go around just hire a bike or car. I would definitely recommend this hotel and will stay once again when visit Goa. Thanks!

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Vinay25_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews