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Reviewed 10 May 2020

If you're new to this side of the state, you should know that finding a decent stay at an affordable price is easier said than done when it comes to finding stays at Velankanni. The town is home to one of the most visited Roman Catholic Latin Rite shrines called the Basilica of Our Lady of Good Health - a destination that people of all cultures, traditions, languages, nationality and of course, religions, visit. Not to mention the fact that thanks to being a coastal area, the town also gets a fair share of tourists. From whatever I've seen, the place attracts a huge chunk of people who spend a fortune to travel from different corners and their priority is to get a place as cheap as possible. To put it bluntly, this makes most of the stays in this town to be extremely pocket-friendly ones thereby making it hard to find a calm and decent place to stay. When searching for one during a recent trip, I stumbled upon Queen's Inn thanks to Trip Advisor and decided to go with it. 

Finding the hotel is a piece of cake -- Queens Inn is tucked away neatly from the hustle and bustle of the town that's always filled with people. The extremely spacious hotel has a huge car parking space which is also hard to find in hotels in this town. Checking in was a breeze. The room itself is like any decent hotel room you'd find in a metropolitan city but finding something that good in a town is indeed a pleasant surprise. The well-spaced room has all the basic necessities -- right from AC, TV and regular furniture. What I really liked about this hotel it the fact that the bathroom was exceptionally clean. The effort that's gone into keeping the place neat is evident. But on the flip side, the bedsheet that we got was dirty - as I have shown in the picture. 

On the whole, Queen's Inn is a lovely hotel to stay irrespective of whether you're a part of a family, a group of friends or even just a couple. The hotel ticks all the basics which they've maintained as well as they can. 

Date of stay: June 2019
    • Value
    • Sleep Quality
    • Service
Thank Gopinath R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 January 2020 via mobile

We visit Velankanni once every year. We always book MGM Vailankanni. But this year, MGM was fully booked for the date we wanted and hence we opted for queen's inn.

We reached the hotel by 4 in the evening. Nobody was there in the reception to help us with the luggage. We parked the car and carried the luggage to the reception. The place was looking deserted. We finished the check in formalities and were taken to our room.

The rooms were very well designed with all modern amenities. The rooms were little bigger than the ones at MGM. But there was some damp smell in the room. The room looked clean but we did not feel it was clean. The infrastructure of the hotel is good but not the maintenance. If they hire a good team, this property can definitely be number one in Velankanni.

I rate them 0 for guest relations. No responsible person to sort out issues. No internet WiFi connection. We booked through agoda and it cleary mentioned Tea / coffee maker available in room. There was a electric kettle in the room without teabags, sugar, coffee & milk powder. When asked about the same, was told , that was only to heat water.

The complimentary breakfast that was served was pathetic. Only Lime juice was available. No fresh fruits. Only idli, vada, small plain dosas & semiya was served. The vada and sambar were good. My daughter does not eat soft dosas. So, I requested them to make a crispy one and they said that we would be charged for it. Ridiculous .... To sum up, a lodge like feeling in a 3 star hotel with 0 guest relations. Better avoid ....

Date of stay: December 2019
Trip type: Travelled with family
Thank jessybhr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
queensinn888, General Manager at Queens Inn, responded to this reviewResponded 28 February 2020

Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our Hotel. We are glad to be recipients of such a positive cum Negative rating here we assure will take care the service part and improve all our service , thank you! At Queens iNN, we seek to bring together the best of hospitality and nature at our strategically located Hotel. Thank you for giving wonderful comments about our service standard. We will takeover all the service concern better then this also we take care the quality of food and price certainly. We hope you choose to stay with us again so that we can pamper you again in the Queens inn way!

Ajaykumar (Hotel General Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2019

Earlier i used to stay at Chandra Royal Inn in ECR, Velankanni. But i think the property is closed now..

Stayed with my family of 4 Pax ( 2 Adults + 2 Kids) for one night at this property. Located on the ECR just before MGM Resort during 29th -30th Nov 2019. Initially they have offered Double Deluxe room with extra bed, but later upgraded us to Triple Room. I think Room no 2016. Room was very spacious and the beds were big and comfortable. One King size bed for 3 and a small bed for one. Centralized AC which was effective.

The washrooms were neat & Clean. The Towels are also well maintained. I dont remember hair dryer was there. But less toiletries were provided which they can improve. They have ample Open car parking.

They have a restaurant with both South Indian & North Indian menu though not tried much. Had Mutton Briyani which was Ok. Buffet breakfast was simple with very few dishes. They need to consider improving the spread or even the taste of the food.

Though autos are available in a walking distance, coming in own vehicle would be better. Very quiet and peaceful at night.

The staff were courteous and helping.

Notable was the courtesy extended by their General Manager at this property. He was very helpful and cooperative.

Rates were also ok considering the property and proximity.

Overall a good stay.

Date of stay: November 2019
    • Value
    • Cleanliness
    • Service
Thank fprabu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
queensinn888, General Manager at Queens Inn, responded to this reviewResponded 28 February 2020

Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our Hotel. We are glad to be recipients of such a positive rating, thank you! At Queens iNN, we seek to bring together the best of hospitality and nature at our strategically located Hotel. Thank you for giving wonderful comments about our service standard. We will takeover all the service concern better then this also we take care the quality of food and price certainly. We hope you choose to stay with us again so that we can pamper you again in the Queens inn way!

Replied by Ajaykumar (Hotel General Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019

The rooms were awesome and it’s nice to stay here....
Clean and good well maintained rooms.
Complimentary breakfast provided at the restaurant, Excellent service by the all staff in Hotel.

it is located exactly two kms from the Velankani church.

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Moxman2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
queensinn888, General Manager at Queens Inn, responded to this reviewResponded 28 February 2020

Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our Hotel. We are glad to be recipients of such a positive rating, thank you! At Queens iNN, we seek to bring together the best of hospitality and nature at our strategically located Hotel. Thank you for giving wonderful comments about our service standard. We will takeover all the service concern better then this also we take care the quality of food and price certainly. We hope you choose to stay with us again so that we can pamper you again in the Queens inn way!

Ajaykumar (Hotel General Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019

Good Hotel, new facilities and modern too,
bit fair from Velankanni Near Church, Peaceful, enjoying food accommodation in velankanni good service, enjoying the swimming pool
location, polite staff,
good restaurant,
ample parking space.

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank svenkat_28
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
queensinn888, General Manager at Queens Inn, responded to this reviewResponded 28 February 2020

Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our Hotel. We are glad to be recipients of such a positive rating, thank you! At Queens iNN, we seek to bring together the best of hospitality and nature at our strategically located Hotel. Thank you for giving wonderful comments about our service standard. We will takeover all the service concern better then this also we take care the quality of food and price certainly. We hope you choose to stay with us again so that we can pamper you again in the Queens inn way!

Ajaykumar (Hotel General Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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