In December 2020, a group of friends incl. me (total 14 persons) booked 7 rooms in Valley View for around 3 nights (11th-14th) . We checked in at around 11 am and found the rooms and facilities very good. However, there was a problem with the water supply to the rooms due to a major fault, which initially could not be detected. After discussions with the Hotel Manager which was escalated to the Owner Mr. Shantanu Engineer, we decided to vacate our rooms and shift to another hotel in nearby Ambaghat. Mr Engineer agreed to refund us our money as well as fund the difference in tariff between Valley View and the other resort in Ambaghat. It is rare to find such a gesture in India as our money + tariff difference was promptly refunded within 2-3 days after our return to Mumbai. We appreciate Mr. Engineer's gesture and would like to recommend Valley View as one of the best hotels in Panhala. Rooms are good, view is great and overall facilities are excellent. Strongly recommend. More
- Free parking
- Room service