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Dibaes
Sydney, Australia

Returning over and over again

4.0 of 5 bubblesReviewed 8 Sept 2022
We have continued to stay at the Novotel at the Barossa over and over again for the past 20yrs.
To me that says a lot. The staff are very warm and welcoming. It is situated in the heart of the Barossa
Beautiful view from your room and the main dining room.
Date of stay: September 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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Christy Nordin, Sales at Novotel Barossa Valley Resort, responded to this review
Responded 11 Sept 2022
I am so pleased we continue to meet your expectations! We are very lucky yo have such a beautiful location and view.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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27 - 32 of 2,737 reviews
Reviewed 21 August 2022 via mobile

I have traveled 4,000km throughout the outback from Adelaide to Dubbo to Cobar, White Cliffs to Cameron’s Corner, Arkaroola to Wilpena pound.
Now I’m at the Novatell in the Barossa Valley.
Every stop catered for non drinkers the only thing this place can offer is a Coke!
All I wanted was a non-alcoholic beer. Not one brand on site they can offer!
Ridiculous!

Date of stay: August 2022
Trip type: Travelled solo
Thank Kymbo2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christy Nordin, Sales at Novotel Barossa Valley Resort, responded to this reviewResponded 22 August 2022

@Kymbo2014 thank you for sharing this feedback. We absolutely should have had a non alcoholic beer available and I am so sorry it was not the case. I will follow up to ensure we are properly stocked and have a beverage offering for everyone.

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Reviewed 28 July 2022 via mobile

We are a party of 9.
We booked in for dinner at 6.30pm and our dinner was a disaster. The $69 dinner deal did not allow for an entree and sweet option, soup and sweet $69.
The meals were slow, finishing 3 hours after arriving.
We believe that there was over 100 guests in the neighbouring room which no doubt affected our service

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank farpavilions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2022 via mobile

Beautiful setting, great location. Restaurant fantastic. Spacious, nice and clean rooms. Had breakfast included which was really well done. HOT food, just shows hot buffet breakfast can be done well. Nice variety of food options. Dinner in the restaurant was enjoyable. Didn’t get around to a wine by the fire but that what have been nice. The walk from the room to the restaurant was cold, but undercover.

Room tip: The grassed area at the back of the rooms would be great for kids. Get up early and watch the sun come up, we’ll worth it.
Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank weezy0811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christy Nordin, Sales at Novotel Barossa Valley Resort, responded to this reviewResponded 27 July 2022

We are so pleased you enjoyed nearly all the resort has to offer. Hopefully you can come back and enjoy a glass of Barossa's finest by the fire.

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Reviewed 11 July 2022 via mobile

The rooms are gorgeous, with an exceptional view. The bed was the best so far on our trip. Everything modern. Close enough to town, but would be good if there was a shuttle bus. Would love to come back in summer and see the resort in its glory. Free wine tastings were helpful. Staff lovely.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank lynnh7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christy Nordin, Sales at Novotel Barossa Valley Resort, responded to this reviewResponded 27 July 2022

Hope to see you again when the sun is shining!

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Reviewed 25 June 2022 via mobile

Enjoyed our 2 night stay in a nicely appointed room in a picturesque location. It’s always great when a lovely buffet breakfast is included and the views from the restaurant over the gorgeous green hills were lovely. Nice to wake up to some Roos grazing just a few metres from our balcony. Whilst dinner was nice, we only dined at the restaurant one night as the menu was quite limited and tied to getting two courses for $69 which I thought was pricey. I think more people would dine multiple nights if the menu was more varied/less restrictive with choice of lighter options after a busy day of site seeing and food tasting. I would have loved a bath but shower only. Service was friendly and professional and I recommend for a stay of a couple of nights. Central to lots of Barossa sites.

Date of stay: June 2022
Trip type: Travelled as a couple
2  Thank TanG68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christy Nordin, Sales at Novotel Barossa Valley Resort, responded to this reviewResponded 28 June 2022

@TanG68, we are so pleased you were able to enjoy our tranquil and relaxing slice of heaven in Barossa Valley.

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