This is located in an old school like building that has been renovated inside. Rooms are ok. Attitude is poor. Be very careful of website. Breakfast is not included and is not worth 15 euro each. Not close to any services.More
- Free Parking
This is located in an old school like building that has been renovated inside. Rooms are ok. Attitude is poor. Be very careful of website. Breakfast is not included and is not worth 15 euro each. Not close to any services.MoreShow less
Thanks for staying and for taking the time to share your experience with Holiday Inn Lille Ouest Englos.
I'm sorry to learn that our breakfast, staff service, and hotel building didn't meet your standards. Know that providing every guest's needs is our top priority and we are always trying our best to give you a great impression. Your review is important to us and comments from valued guests like you would be used to improve the service we provide.
Again, thank you for letting us know about your experience and in line with this, I have sent you a private message to obtain more information about your stay.
I truly hope that we will have a chance to make it up to you and provide you with a better experience upon your return, HappyWanderers4!
All the best,
We were looking for a place to stay while traveling. We stayed for one night. Clean and cozy hotel, outside of city center. Rooms are nicely equipped with television, kettle, air conditioning, hair dryer.
Stayed here before a few times. Service is second to none. Reception staff are very friendly. Room was spacious and clean with coffee machine and two bottles of water(sparkling & still). Left early in the morning so I did not have breakfast.
Parking is free and at night the security gates are closed. Will be back
Thank you for your comment.
I'm glad you enjoyed our Hotel and it is with pleasure to welcome you again.
See you later.
Chef of reception.
This was a last minute booking as other hotels closer to Calais were all booked up. We weren’t expecting much but this is a superb little place.....friendly staff, nice hotel, comfy beds, good bar food and drinks selection, easy check out for quick/early getaway.....would definitely recommend this hotel to holiday makers and locals alike. Good price point too, approx £80 for one night in a family room.
I stayed last October in this location.I selected this location just because they have a free parking.I know how hard it's when you stay downtown or city center you may have to spend similar amount for your car.
This Hotel is so calm and at night they close the gate so no strangers could make it to the parking.The rooms are so spacious.
Front Desk staff with no exception are so friendly and wonderful.
Great experience every single time i stay there. Last time the manager and reception staff went the extra mile and provided one of the best customer service experiences I have ever had. Not the cheapest hotel in Lille but the staff makes it worth the extra money. Safe car park too.
Dear Guest ,
Thank you for your great feedback.
I share your comment to the team.
I am delighted that our hospitality is up to par, we make a maximum so that you spend a good stay with us.
It's a pleasure to see you again.
Chef of Reception.