We were a bit late after enjoying Brussels, but the hotel was locked for 20 minutes without anyone responding. We let them know that we will be late and they say there will be someone 24/7 and we needed to wait 20 minutes before an Indian guy open the hotel saying he was in bathroom for 20 minutes and seeing us little bit tipsy threatened to throw us out of the hotel. We had one of the worst of the hotel experience we ever had in our life time in Europe. This was the one of the bad experience we had in our all life so we think they desire the terrible rating for costumer service.
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- Also Known As:
- Sun Hotel Brussels/Ixelles