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flyingofficerdibble
Widnes, United Kingdom

Great place to stay

5.0 of 5 bubblesReviewed 24 Sept 2017via mobile
Currently staying at the Ramada in Marcoola Beach as a base for getting around. 2 people. Myself and my 10 year old son.

The hotel is clean. The staff are friendly and helpful. The room is spacious and clean. There are tea making facilities and a mini fridge. Our room also has access to a full laundry. The bed is comfortable. The tv is modern. There is also a DVD player. You can hire DVDs from reception for the length of your stay. Costs $5 for 2 or $10 for 5.

The pool area is extremely safe. You need your key pass to access the pool safety gates. The water is clean and warm and there's plenty of seating around the pool. There is also direct access to the beach from the pool area.

There is allocated under ground parking with elevators to your floor.

My only tiny complaint would be that the doona isn't enclosed in a doona cover. It's placed between 2 sheets. If you move about at night the sheets move and you have doona directly on you. Yuk.

But overall I give this hotel 5 stars for location, cleanliness, amenities and friendly staff and price.
Date of stay: September 2017
Trip type: Travelled with family
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LukeSaunder, General Manager at Ramada by Wyndham Marcoola Beach, responded to this review
Responded 3 Oct 2017
Hi flyingofficerdibble

Thanks for your recent feedback, great to hear you are enjoying your stay. I will also share your feedback with Housekeeping regarding the doonas.

Regards

Luke Saunder
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 September 2017 via mobile

Loved the room! Stayed overnight in two bedroom apartment (self contained) with 180 sea breathtaking view. Clean, tidy at reasonable price and very close to Sunshine Airport. Highly recommended for families.

Date of stay: September 2017
Trip type: Travelled on business
Thank sharma-surendra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LukeSaunder, General Manager at Ramada by Wyndham Marcoola Beach, responded to this reviewResponded 4 October 2017

Hi Sharma-surendra,

Thanks for your recent feedback, it was great to read you enjoyed your time at the resort.

The team hope to see you again in the near future.

Regards

Luke Saunder
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

We're Wyndham owners and often stay in a hotel room because it's usually all we need. Have also stayed in a 1 br apartment. Both are very well appointed. Staff are friendly and helpful. I enjoy using the bikes as there's lots of places to ride. Good shops and restaurants across the road. Bus at the door to explore further afield. Day spa is FANTASTIC. Rachel, the owner, has a wonderfully holistic approach. Massages and facials are fabulous. Highly recommended.

Room tip: In the Central Tower, rooms facing east and west are the only ones with balconies.
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank itchy_feet_at_my-age
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LukeSaunder, General Manager at Ramada by Wyndham Marcoola Beach, responded to this reviewResponded 4 October 2017

Hi Louise B

Always great to hear from our WorldMark Owners. Thanks for your positive feedback, and I will be sure to share your comments with Rachel from Soul Ocean Spa.

We look forward to welcoming you back in the future.

Regards

Luke Saunder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Beautiful spot very relaxing away from the maddening crowd.
Stayed in a 2 bedroom apartment with magic view. The apartment a bit bland.
Needs a color revamp!!! However all the facilities that 1 needed. Great pool area & beach access great. Great Bistro catering for families etc moderately priced. Bike hire available.

Room tip: Higher floors on South side have ocean & pool views .
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Helenann P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LukeSaunder, General Manager at Ramada by Wyndham Marcoola Beach, responded to this reviewResponded 4 October 2017

Hi helenannpederson,

Thanks for your recent feedback, it is always great to hear from our valued guests. We are hoping to commence some soft refurbishments in the new year, which will include a new paint scheme across the apartments.

We do hope to see you again in the future.

Regards

Luke Saunder
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Room was good,veiw from balcony over looking ocean was great.Staff very friendly and helpful. Restaurant and bar was good food was excellent beer was cold.
I had a one bedroom apartment for two nights it was a good size but the TV was a bit to small for that size room. But over all it was a good stay.

Room tip: Ask for an ocean view room
Date of stay: August 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank craig l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LukeSaunder, General Manager at Ramada by Wyndham Marcoola Beach, responded to this reviewResponded 4 October 2017

Hi craig l,

Thanks for your recent feedback, it is always great to hear from our valued guests.

We do hope your choose to return in the near future.

Regards

Luke Saunder
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

I was booked in by my company ($170, room only) as I had an early flight the next morning and the airport is 5 mins away. I had a simple and fairly small bedroom overlooking the highway (no traffic noise) that was OK but no desk or chair unless you brought one in from the small balcony. The bathroom window shade was inadequate at night given the room was well overlooked by the other wings and it demonstrated an element of cheapness in the refurbishment. A tattooing conference was on when I stayed, which made for some very interesting (and colourful) guests and parking could have been difficult but the check-in staff were very helpful getting me into the underground car park. The hotel is now really serviced apartments, which is fine, but meant that some typical hotel services are unavailable such as charge-to-room for meals at the restaurant, which I found irksome. The restaurant menu was frankly fairly limited to club type fare and prices and service were rather club like (order and pay at the desk) like but portions were good and the staff friendly. No-one at reception when I checked out at 0600, which tends to reinforce the lack of hotel facilities. For a simple overnight stay the hotel was adequate but for holidays I might be inclined to look around although, in fairness, the hotel is right on the beach.

Room tip: Ask for a sea view if staying for any period of time but there was little road noise even though the highway runs right alongside.
Date of stay: August 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Matelot2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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