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Sue S
Hailsham, United Kingdom

Relaxing in May

4.0 of 5 bubblesReviewed 21 July 2017
Out of season this hotel was quiet which was what we wanted. The staff were helpful and friendly, the accommodation was adequate and clean. We had a 3 bedroom apartment (with Wyndham) The only room with a TV, other than the lounge, was the master bedroom. There was no radio or telephone in the other bedrooms, nor did the apartment have wi-fi. The balcony was a good size enabling us to eat at the full size table or just relax and enjoy the sea views. As there were four adults we needed to request another lounge chair, which they provided happily. The hotel's restaurant offered a good choice and reasonably priced food. We ate there three times and were very pleased with the meals.
Date of stay: May 2017
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 12 July 2017

Our hotel room had a balcony and great ocean views. The direct beach access and coastal cycleway are also great.
The hotel room is very small and dated, and comes with a 1970's sliding bathroom door that offers little privacy.
Although there were 15 (!) drawers for clothes in our room, there was nothing to place luggage on. The room has no sofa, lounge or comfortable chairs, and as such is very uncomfortable for any stay longer than a one night. Cigarette smoke from adjoining balconies entered our room. The rooms are not cleaned daily.
No free Wi-Fi.
The on-site restaurant is expensive and serves very average pub food.
All of this is a pity, because the beach location is fantastic.

Room tip: Avoid the old 'Surfair' hotel rooms.
Date of stay: July 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Greg H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2017

A lovely location, obliging and helpful staff ... and an upgrade to a 1br apartment Great for my peace of mind while getting back my good health. Lovely view of ocean added to the experience. Thanks to all. Recommend this place highly.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Marie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2017 via mobile

We had a fantastic break here. The hotel is in a great location with beautiful views from our room. Staff were friendly and facilities were great, with a large pool and great bar/restaurant. Very relaxing atmosphere.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank 572raphaelr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2017

We recently celebtated our mum's 90th birthday at the Surfair Beach Hotel along with 50 guests - it was 5 star all the way from the co- ordinator to the food and the great service from the staff we would highly recommend Surfair Beach Hotel from birthdays to weddings - well done Surfair thanks for making our day great.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Service
Thank tinkerk2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2017

Stayed here before. Very central to everything I needed, walking distance to basic shopping essentials and takeaway. The restaurant attached is excellent and we ate here each day. Met friends and family for lunch - perfect setting.
The one bedroom apartment was large and comfortable. The fully equipped kitchen was excellent and had everything we needed. Weather was superb so beach walks fabulous.
The one negative for me is lack of fans and aircon in bedroom. Really felt hot and uncomfortable.This has been a concern when staying before and previously requested a portable fan. Staying in Summer would be a concern.

Room tip: Each room is different so make sure you express your needs when booking
Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Celeste123332
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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