After I booked this hotel I read that it’s closed until 1:30pm so I messaged about where we could leave our bags until the hotel opened. I was told someone would be there until about 10am from breakfast So we could leave the luggage with them. We arrived a little past 10am and there was no one in sight. Sign on the door said the hotel “opens” at 3pm. Can’t imagine anyone on holiday may want to drop off their bags before 3pm! We walked to the Jungfrau since it’s the parent hotel, thinking we could leave our bags there. They’re closed for renovations. Totally ridiculous. I ended up walking back down the hill near the bus/train station. I found Hotel Edelweiss Lodge which was SUPERB!!! Unfortunately, I lost my money from Alpine Inn because I cancelled that day. So disappointed in that place. Be aware that there is no where to leave your bags until 3pm!!!

The location is great if you want to explore mountains and lakes. It is situated in a small village with a couple of grocery shops around for your daily needs, some restaurants and some other hotels. It is on the expensive side ( for Brits !! ) but everything is in Switzerland !!! My son and I spent a couple of nights there exploring the area and hiking but I think if we didn't hire a car we would not have seen a third of what we had in three days. Great photos.... The weather was on our side !! I put "mid range " below and although expensive compared to other countries I visited for Switzerland it's that .....

The hotel is situated a great location. It's got great views and not busy streets, unlike downtown Interlaken, where there are way too many tourist. Also the rate for this hotel is also reasonable but comes with not so good services.

The room looks very old and seems lack of maintenance, and there was no AC. During the time of my stay, the weather was not and the room only had a small fan. You will have to open the windows.

I arrived the hotel about 10:00pm. There was no one at the front desk, which is normal in Switzerland. But the issue was that no one could help when I needed. The hotel left help-line phone number but the person on the phone barely speaks English. My room had a burn-out fuse shortly after arrived, I requested him to come over to fix the fuse. He told me to wait until next morning. I called again and he did not even pick up the call anymore. The room was hot and dark. I had to use my iPhone flash light to deal with the darkness. I spent a unpleasant first night in Switzerland, not very good first impression.

Next morning, I went to the front desk and was told by the Breakfast lady that no-one would be there until noon. I was very disappointed with their services.