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All reviews lake lugano kurhaus cademario outdoor pool lake view great view the bus beautiful hotel mini bar worth the money only drawback minute drive professional staff relaxing break couple of days glass of wine common areas nice location
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Reviewed 12 August 2018 via mobile

Amazing view over the Lago Maggiore.
I have been coming here since 15 years but I think that was the last time I brought somebody to that Hotel.
The food in the hotel is overpriced and not very good. If you go there, rather pick a nice grotto around the hotel for your dinners. It is worth it.

The atmosphere in the hotel changed a lot since earlier days. Staff is very cold and not very friendly.
The worst I have been treated was in the spa though. The spa manager is one of the rudest people I have ever met. And should NOT be working in the service Industrie, that is for sure.

Date of stay: August 2018
1  Thank Nina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018 via mobile

A beautiful hotel reached through an amazing picturesque drive up winding hills. A great welcome by the team here and a stunning room. Beautiful spa. Lovely restaurant and amazing food. As with anything in Switzerland it was expensive but a lovely relaxing break with awesome views over lake Lugano from the restaurant.

Definitely recommend for a relaxing break.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank TimW1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHC_Trip, General Manager at Kurhaus Cademario Hotel & Spa, responded to this reviewResponded 26 August 2018

Dear TimW1977


Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Gilles Toffoletto
General Manager
Kurhaus Cademario Hotel & DOT.spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile

Kurhaus Resort was a good experience for me and my family. The view of Lugano lake from a high level is astonishing and inspiring. The rooms are clean and overall the whole place is well clean and maintained. The services are excellent including the restaurant. The SPA is excellent for excercises and swimming, Sauna and Steam Room, plus other SPA normal activities. Staff are friendly and helpful.

Date of stay: August 2018
Trip type: Travelled with family
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHC_Trip, General Manager at Kurhaus Cademario Hotel & Spa, responded to this reviewResponded 26 August 2018

Dear Ahmed A

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Gilles Toffoletto
General Manager
Kurhaus Cademario Hotel & DOT.spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Very good hotel, nice and tidy rooms, corridors a bit boring though. Fine SPA facilities, small gym. Pity there is no bar on the terrace. Just one negative memory from the stay was a rude and arrogant barman serving drinks at the main bar of the hotel.

Room tip: Always go for a rooms with the lake view, otherwise there is no point
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Vladimir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHC_Trip, General Manager at Kurhaus Cademario Hotel & Spa, responded to this reviewResponded 26 August 2018

Dear Vladimir S,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Gilles Toffoletto
General Manager
Kurhaus Cademario Hotel & DOT.spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018

Absolutely loved this hotel! Excellent location with breathtaking views. Very welcoming and helpful staff; every single person working in the hotel was so lovely, always ready to help and answer your questions. Our room was spacious with comfy bed. View from the balcony -wow! We used only Spa facilities and it’s so peaceful there. There is an outside swimming pool which is quite big as well. You can book a treatment in the Spa and it’s worth every penny. Breakfast was always fresh and plentiful. You can have it on a terrace and enjoy the view at the same time. We celebrated my husband’s Birthday in the restaurant and every dish was presented beautifully and was delicious. Huge thank you to all personnel who made our stay in the hotel enjoyable. We didn’t want to leave.
A few extra points: parking is free; hotel could provide adapters on request free of charge; there are complementary two bottles of refreshing lemonade in your room every day; bath robes and flip flops provided for duration of your stay. There are lots of hiking journeys around; don’t forget to ask for Ticino ticket.

Room tip: Lake view is amazing!
Date of stay: July 2018
Trip type: Travelled as a couple
Thank Katerina12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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