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Traveller rating
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All reviews special thanks ski instructor restaurant manager special mention thank you so much every night his team every meal ski school making sure my daughter chef de village taking care evening shows well taken care f b manager the general manager
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Reviewed 27 January 2023

We spent a week skiing at Club Med Tomamu with our 10- and 12-year-old kids. The snow was amazing, and there are a lot of slopes to choose from.

The rooms are modern, cozy and functional, the food is unbelievably good, and all the staff are very friendly and helpful at all times.

We are ski beginners and found the ski instructors to be excellent. Special shout-out to Sophie, who taught us most of the time. She managed to create a really nice bond among us students, which made it all the more fun, as we all supported and helped each other out and cheered each other on. She found just the right balance of making us feel safe while also challenging us to move out of our comfort zones and progress in our skills.

We also really enjoyed our lessons with Guy, Daniel, Johann and Erik, all of whom were super friendly, relaxed, competent and very patient teachers. Their passion for skiing is contagious.

The kids had private lessons with Natalie and Marko and were raving about them as well, so if you are headed to the Club before this season ends, we can recommend all of the above warmly.

Our freshly minted 12-year-old "teen" (mini club is only for up to 11-year-olds) had a great time in the teenie club with Christian and Nino, and it really was an added bonus that the teens had their own group to hang out with.

The hotel itself has no pool, but there is a big sort of water park that you can access for free just across the road. It has a number of hot spas and a huge wave pool, and the kids loved it.

To sum up, we cannot recommend the Club highly enough for families who enjoy a holiday in the snow.

Keep up the great work and spirit, Club Med and Eric (chef de village), and thanks for another great holiday. We will be be back in 2024 for sure.

Date of stay: January 2023
    • Value
    • Cleanliness
    • Service
Thank Anne_SB_Singapore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 February 2023

Dear Anne,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our powder snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Eric, Sophie, Guy, Daniel, Johann, Erik, Natalie, Marko, Christian, Nino, and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2023 via mobile

The resort is the perfect place for anyone who wants to sit back and relax. Lessons for kids are well planned with fun activities. Parents can go ski and feel comfortable young kids are in good hands and learning. Staffs are unbelievably passionate, friendly and always carry a smile.

Private ski lessons are highly recommended and on high demand. Better book it early.

A few staffs/ coaches that are absolutely amazing:

Gary - great with kids, funny and passionate
Poppy - it’s not just for a great drink at the bar but her friendliness that makes one feel at home. Citrus honey tea (hot) is a great way to relax after a full day in the cold
Oli/ Bruce - great ski coaches. They work magic!

The main restaurant is great with many options. I do would however recommend a better Chinese/ Japanese noodle bar (with chef making noodles for guest), great variety for vegetable dishes and fruits options.

Room tip: Book private lessons; besides ski also other activities that both adults and kids can enjoy hence check out early, hot spring in Mina beach
Date of stay: January 2023
Trip type: Travelled with family
Thank peterwC4683FD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 February 2023

Dear Peter,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our powder snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Eric, Gary, Poppy, Oli, Bruce and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2023

I’m really happy to be here,especially I have many things to do instead of skiing,I have new friends,I do card games,hide and seek,play billiard and many more,Christian so humble,he is nice,and for sure I’ll be back to climbed TOMAMU next year!

Date of stay: January 2023
Trip type: Travelled with family
Thank 285jadm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 February 2023

Dear GM,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our powder snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Eric, Christian and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2023 via mobile

I love this place. The ski school is the best and Jure, Miharo and Thomas work so hard to make sure everyone has a great time on the slopes. Anders was a great instructor and helped me graduate from green to blue. I wish them all the best. It is my fourth time here and it never disappoints. And Eric is a fantastic village head with boundless enthusiasm- making sure everyone is having a blast.

Date of stay: January 2023
Trip type: Travelled with family
Thank Saurav J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 February 2023

Dear GM,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our powder snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Eric, Jure, Mihailo, Thomas, Anders and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2023 via mobile

The village is awesome for family. Great vacation especially if your kids love the snow. Go Nest Bar if you can, good for relaxation after a whole day of ski.

I had Daisy as a private coach and she is great! She is fun and her instruction is very clear. Her reminder is to the point and observe well what you need to improve. I wouldn’t hesitate a single bit to recommend her to anyone, especially for kids’ private lesson.

Room tip: Book private coach if you can! Let’s kids join the activity and make friends skiing.
Date of stay: January 2023
Trip type: Travelled with family
Thank peterwong1981
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Owner at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 February 2023

Dear GM,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our powder snow, our different facilities and food, and that our GO team took great care of you.

Greetings from Eric, Daisy and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.

We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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