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Emma C

Best place to stay in Tomamu

5.0 of 5 bubblesReviewed 12 Mar 2022via mobile
This is my third time visit and I still wanna come again! Staffs here are extremely friendly and there are so many things you can do while staying. Highly recommended for families cuz they have kids club for children to attend and parents can enjoy different actives or just drink all day at the bar! Lol
Date of stay: March 2022
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this review
Responded 17 Mar 2022
Dear Emma C,

Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

Greetings from Clayton and all the GO team.

We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
We look forward to welcoming you back soon!

Sincerely,
-The Club Med Tomamu Team-
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (2,635)
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      Traveller rating
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      Show reviews that mention
      All reviews special thanks ski instructor restaurant manager special mention thank you so much every night his team every meal ski school making sure my daughter chef de village taking care evening shows well taken care f b manager the general manager
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      507 - 512 of 2,635 reviews
      Reviewed 4 March 2022 via mobile

      It was our 2nd time in Tomamu and our 5th time at ClubMed. As always very nice: petit club for our 2 years old boy, mini club for our 7 years old daughter and expert ski lessons for us in snow powder!
      Food is excellent, activities for kids fantastic.
      In one word, perfect match for family vacation!

      Date of stay: March 2022
      Trip type: Travelled with family
      Thank marielN4686KT
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 March 2022

      Dear marielN4686KT,

      Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

      Greetings from Clayton and all the GO team.

      We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
      We look forward to welcoming you back soon!

      Sincerely,
      -The Club Med Tomamu Team-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 1 March 2022 via mobile

      Good to see our Club Med family that we’ve grown fondly of, at our annual ski holiday in Hokkaido. Over the years, it’s these GO’s that have made our trip that much more special welcoming us and our friends with so much warmth and care to make our stay comfortable and enjoyable - and they are also thdd we reason we keep coming back.

      Spécial mention goes out to:
      Ski team: Thomas, Nino, Rory, Yure, Kei, Kaji and Tets
      Restaurant: Adi, Dîna, Poppy, Francis, Subi, Roilyn, Assim, Greg, Angel.
      Mini club: Naoki, Teresa and the rest of the team that works tires lessly with so much energy for our boys.
      Boutique Manager - great selection and help on getting our boys sets of ski gear and lots of shirts
      Guest service: Sugar for her kind and close attention to all our needs.
      Entertainment: Oman is simply the best!!!

      We got to know all these amazing GOs over the course of 5years - staying in Club meds in Hokkaido and in Kabira! Big thank you!

      Date of stay: February 2022
      Trip type: Travelled with family
      2  Thank poshpackertraveller
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 March 2022

      Dear sabinebG9232DN,

      Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

      Greetings from Clayton, Thomas, Nino, Ruairi, Yure, Kei, Kaji, Tets, Adi, Dîna, Poppy, Chef Francis, Subi, Roilyn, Assim, Greg, Angel, Naoki, Tere, Sugar, Oman, and all the GO team.

      We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
      We look forward to welcoming you back soon!

      Sincerely,
      -The Club Med Tomamu Team-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 February 2022

      We had another wonderful stay at Club Med Tomamu thanks to the amazing GO Team, who looked after us tirelessly and made sure we all enjoyed great ski lessons, the famous Hokkaido powder at its finest, and wonderful moments of relaxation. Merci!

      Date of stay: February 2022
      Trip type: Travelled with family
      Thank sabinebG9232DN
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 March 2022

      Dear sabinebG9232DN,

      Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

      Greetings from Clayton and all the GO team.

      We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
      We look forward to welcoming you back soon!

      Sincerely,
      -The Club Med Tomamu Team-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 February 2022 via mobile

      From toddler to parent the great GOs of Club Med Tomamu will make sure every member of the family will have a wonderful time skiing and enjoying the beautiful amenities and the amazing snow of Hokkaido!

      Date of stay: February 2022
      Trip type: Travelled with family
      Thank 304bineb
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 March 2022

      Dear 304bineb,

      Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

      Greetings from Clayton and all the GO team.

      We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
      We look forward to welcoming you back soon!

      Sincerely,
      -The Club Med Tomamu Team-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 February 2022 via mobile

      Our best trip place is Clubmed TOMAMU!!
      Great service and great GOs!!!
      We've came here for 4times.
      Always impressive for everything!!!
      We love all GOs and especially Dogan,Dina,Avi,Poppy,Alan,Mao and Clayton!!!
      And Viola from circus team was too amazing!!!

      Date of stay: February 2022
      Trip type: Travelled with family
      Thank 130mamanf
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Management Club Med Tomamu, Guest Services / Front Office at Club Med Tomamu - Hokkaido, responded to this reviewResponded 4 March 2022

      Dear 130mayumif,

      Thank you for choosing Club Med Tomamu for your recent holiday. We are pleased to know that you enjoyed our different facilities, the ski lessons and food, and that our GO team took great care of you and your family.

      Greetings from Clayton, Dogan, Dina, Adi, Poppy, Alan, Mao, Viola and all the GO team.

      We appreciate your kind review as it motivates us to continuously provide a high standard of service to our guests.
      We look forward to welcoming you back soon!

      Sincerely,
      -The Club Med Tomamu Team-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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