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All reviewsprivate onsenjapanese style ryokanski facilitiesjapanese breakfastdeluxe roomgood sizejapanese experiencethe hotel staffshuttle busfutonhapposkiingslopeshakubasnowstation
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Reviewed 6 March 2018

There are many things by which to commend this hotel: it is centrally located, a short walk from the main gondola on the Happo One mountain; it provides an excellent Japanese cultural experience; and the restaurant is excellent. However, the thing that differentiates it is the quality of service: the staff are simply the friendliest, most accommodating, welcoming I've ever experienced.

The hotel is situated in the centre of Hakuba and is therefore convenient for the mountain (we're snowboarders) and the local amenities. It has a very traditional Japanese style with shoes left in the foyer, rush and wood floors, futon beds, our room had an onsen on the balcony. Our room was extremely stylish and elegant, although the feng shui of the room didn't survive contact with my wife's approach to floor-drobe unpacking.

Food in the restaurant was again excellent and traditional Japanese, both breakfast and dinner.

If you're looking for something a little different and experience something traditionally Japanese, this hotel is perfect.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hakubahifumi, お客様担当マネージャー at Hotel Hakuba Hifumi, responded to this reviewResponded 11 March 2018

Thank you very much for your stay at our hotel. We are happy to hear that you enjoyed it. For the next season, we are going to introduce new free shuttle service to make your stay in Hakuba more convenient and enjoyable. Please visit us again! We appreciate your kind advice of the feng shui. It is helpful. Thank you very much!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018 via mobile

This lovely hotel/Ryokan was the perfect place for us to stay.
We loved the Onsen bath on our balcony and the spacious room with Japanese futon beds.
We chose the Japanese breakfasts and a few Japanese dinners (set menu) which were delicious and beautifully presented. I have a difficult diet to cater for and the chef delivered exceptional meals without fail.
The staff can’t do enough to help you and were always smiling. It even felt a bit sad when we had to say goodbye!
Highly recommended!

Stayed: February 2018, travelled as a couple
Thank Duckfantastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hakubahifumi, お客様担当マネージャー at Hotel Hakuba Hifumi, responded to this reviewResponded 11 March 2018

Thank you very much for your stay at our hotel. We are glad to hear that you enjoyed it. We do appreciate your words of praise for us. Regarding breakfast and dinner, we use a lot of ingredients from local brand. And we offered the meals with all our heart to make you satisfied. We are happy you felt it. We are going to enhance our service for the next season. Please visit us again. We all are looking forward to seeing you again here in Hakuba! Thank you very much.

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Reviewed 25 February 2018 via mobile

Third time back to this hotel and had the privilege of being upgraded to stay in one of their new Suite Rooms “Sen” for part of our stay. It was magical. Massive private onsen, brand new bamboo floors, tatami room - it was perfect!
We stayed in a deluxe room for the other part of our stay and can definitely notice the difference between deluxe and suite - highly recommend paying the extra if you want luxury as it is well worth it.
We took our two year old son for the first time and am not sure I would stay here again with young children as I was always stressed he would wreck the decor. I also found that it was hard to get around without a hotel shuttle. Non issue when traveling without kids. This is also partly due to Hakuba valley now charging for shuttle buses.
Hotel is fabulous as always with very welcoming owners!

Stayed: February 2018, travelled with family
Thank Emilie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hakubahifumi, お客様担当マネージャー at Hotel Hakuba Hifumi, responded to this reviewResponded 28 February 2018

Thank you very much for your stay as always. We really appreciate it.

We meant, when we created the suite room newly, to make all kind of guests including small children enjoy their stay. So, please visit us again and stay in one of Suite rooms.

We are planning to introduce free shuttle service to take our guests to where they like at any time in Hakuba. We hope you will enjoy more in Hakuba with the new service.

Again, thank you very much for your stay!

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Reviewed 23 February 2018 via mobile

Stayed at the Hakuba Hifumi Hotel during our stay in Happo.
The staff is extremely friendly and helpful and try to organize everything for you if you ask.
The place is clean and for Japanese circumstances spacious. We had a family room with a private onsen which was very nice but we mostly used the public onsen in the hotel or the private family onsen you can easily book for one hour.
Breakfast is great if you like the Japanese style and basic but sufficient if you prefer western style. Dinner was really good and for the price even better.
The hotel is 10min walking distance from the Happo ski slopes but only a few minutes if you take the local bus.
I would highly recommend this place.

Stayed: February 2018, travelled with family
1  Thank Oliver F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

We had the pleasure of staying at Hotel Hifumi which was booked through our package from Liquid Snow Tours. This was our first trip to Japan and Hakuba.
The moment we arrived we were warmly welcomed and the service provided during our stay was outstanding. We stayed in the Japanese style room which was perfect for our family of three. The whole Hotel was beautifully decorated and the Onsens both private and public were a highlight after the days on the snow, we had one every night.
The food is amazing for both breakfast and dinner at the Hifumi.
Over all we highly recommend Hotel Hifumi and we would not hesitate to stay here again when we return to Hakuba. The staff,hotel and food are truly fantastic.
Thank you to all the staff at Hotel Hakuba Hifumi that made our holiday stay so fabulous.
Kim P

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kim_14PT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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