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“Great Whale Watching Trip in a Zodiac”

Croisieres Charlevoix
Attraction details
Reviewed 30 June 2014

We had a wonderful trip out with Croisières Charlevoix in a nice new Zodiac. The capitan really tried hard to find whales for us to see and was good at trying to manoeuvre so everyone can see them.

Whales, at the end of the day, are wild animals and if they see a boat full of red people they'll do the logical thing and hide! The capitan was patient, and sure enough, some did some closer for us to see. We saw about five different pods of whales, Belugas and Rorquals.

I'm happy we chose the Zodiac, the ride in the boat itself was great fun and the kids really enjoyed it, even when it bounced around a bit (the front is more fun)! The views of the North Shore were exquisite.

The capitan did provide some commentary on the animals, but it wasn't very deep to be honest and we couldn't always hear. I'd recommend reading up a bit first.

The waterproof clothes the company provided were great at keeping us warm, although it would have been better to have a cardigan and closed shoes rather than sandals.


A note on the other comments - I hadn't read them at the time of booking, and my experience has been very different from others: professional crew, left on time, the capitan did his very best to show us different whales.

The one area where the comments might be justified - I don't think the crew have a lot of English fluency...

Date of experience: June 2014
3  Thank BilingualQuebeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 38 reviews

Reviewed 6 November 2013

The day before my scheduled excursion, we received a call that our boat would be undergoing maintenance and the time we selected for a tour was not available. Given this was the only day that worked for us, we requested a refund of the purchase price. We were assured that it would be processed within the week. 2 months later and still no refund. NOT A COMPANY YOU WOULD WANT TO DO BUSINESS WITH.

Date of experience: July 2013
4  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

We were there on the 22 nd of june 2013. windy as hell, the big zodiac for the 13h00 ride cancelled, but our capt (Frank) said we will go, and we did. He knows how to take the waves and we surf on top of them until we reach our destination, it was hard to see the whales, thoses animals are unpredicteble, but we saw a few. Going there is always a guess, so stop complaining, if you want to make sure you see some animals, go to a zoo. You are on holidays, so relax.

Date of experience: June 2013
1  Thank Sylvain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2012

After paying Can$67.00 for whale watching an additional Can$5.00 for car park, which the attendant said a Can$2.00 would be refund at the parking lot and if you spend Can$25.00 the remaining Can$3.00 will be discounted from the purchase at their gift shop. Well, never saw any attendant at the uphill parking lot. It is not for $2.00 that made any difference it is the unprofessional running of it. The whale watching boat was the size of a ferry and it carries around 200 hundred people which, when and if there is any whale to watch the people will congregate to the same spot making it impossible to watch for those that are short or in the 3rd line behind. All in all it was a disappointing experience. Comparing to the one at Digby Nova Scotia it is a total waste of time and money.

Date of experience: August 2012
4  Thank MacauFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 July 2012

This company's tour was not a good as ones we had in St John's NFL or in Maui. The captain prior to leaving the dock, offered some safety instructions in French and was reluctant about translating them into English for one gentleman from Vancouver. The captain, in French as much as said to him, "What is wrong with you? Are you not from Canada?" It seemed that the captain's hidden agenda was that since you were Canadian, you should know enough French and I should not have to translate! The washroom on the boat was not working and we were all advised to used the washrooms at the local ferry terminal which lacked soap. After the trip, my wife used the washrooms in this company's sale kiosk only to discover it had NO toilet paper. Luckily she had some other tissue with her. In short customer service is sadly lacking!

Date of experience: July 2012
5  Thank GiftedSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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