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42 - 47 of 661 reviews
Reviewed 29 March 2018 via mobile

Booked to stay here because it was handy for the airport - I have also stayed here previously and used the hotel for parking. On arrival staff were not particularly friendly and questioned my booking they also had little understanding that although the room was for 2 on,y 1 required breakfast. The room was spacious and adequately furnished yet tired and in need of decoration. The carpet looked new but bedding, pillows, curtains older. Bathroom definitely needed an upgrade and the glasses were dirty. The shower gel provided was in sachets which were not easy to open - no scissors provided. Generally the room was scruffy dirty marks on the radiator, old check in passes in a drawer, dust on furniture etc, etc.
On a positive the breakfast (continental) was ok, although service not so. On check out again service and friendliness of staff lacking - previously conversation to the airport was great, not so this time in fact very frosty as though I was imposing and putting the driver out.
This hotel is ideal for a night stay due to value for money and proximity to the airport however do not expect 4 or 5 star accommodation or service.

Stayed: March 2018, travelled as a couple
Thank AJfinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018

Never again,we booked this hotel due to having a very early flight.The room we were given was c7m2.Really could hardly move around the room,with no place for our luggage.We Went down to the bar/restaurant area which we found to be extremely cold and unwelcoming.We booked transport to and from the airport but on our return I phoned the Hotel to inform them of our arrival back only to be told the transport was not available and was informed to get a Taxi back.(even though we had prepaid for it.When we got back to the Hotel we were told they had no notice that they were to pick us up,however after a heated debate they agreed to reimburse us for the return journey.NOT IMPRESSED!!!(Don't Book here)

Stayed: March 2018, travelled as a couple
Thank luton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

Please, please, don't waste your money here. It's absolutely stinking filthy, and will make your skin crawl sleeping in the grubby, greasy, stained sheets. The edge of the carpet around the room is blackened through lack of cleaning, the cupboards and furniture is broken & colapsing, and just overall filthy. Your the wrong side of the airport, so taxis are expensive, so pay the extra and get a clean, good nights sleep where you don't feel you'll catch something!!!!. We only stayed there, as we came in late and flew out at 3am, but seriously this hotel should be removed from public use.

Room Tip: DONT STAY HERE! De "Sal"(french for dirty) lis!!
Stayed: March 2018, travelled with family
1  Thank Kingin062017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

My husband and me stayed over night before an early flight at stansted airport this hotel was a lovely place good food and great rooms there was a shuttle service to the airport would stay again and will recommend this place to friends and family

Stayed: March 2018, travelled as a couple
Thank Casandpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

Stayed one night only . Arrived given key for our room when we entered the room somebody had had a Chinese takeaway meal l!! in there, the room with dirty coffee cups prawn crackers on the floor , room needed a major clean ! complained given another room which had a old fashioned four poster bed it was also cold with a broken settee/bed which you could only lay on to watch the telly . the bathroom also had a broken bidet . we then thought we would try the café /restaurant not a big menu .they had run out of Beefburgers so my husband had a meat feast pizza ......which came out ham & pineapple, asking and the lady she said it was a meat feast then said that they were out of the other meats . we then left for a cold and noisy nights sleep .

  • Stayed: February 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank magicnanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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