I stayed here with my mother and her partner. We'd only called the night before around 1am to book the room, John was very pleasant and helpful and we had a good old natter on the phone whilst I booked the room, he explained everything about check in, parking etc on the phone as we were travelling down from Glasgow. He also said he'd put a note that we wanted to check in early if possible on the Friday.
Arrived on Friday to be greeted by a lovely receptionist Kayleigh who told us that they'd have a room vacant within 30 minutes for us and took out luggage into storage whilst we went out to find a local shop. We came back and were showed to our room. We'd arranged to stay in a triple room as we're all females and only down for the weekend. Room 104 only had single beds and when we explained to kayleigh we'd ideally like a double and single she gave us another room without objection.
The new room, wasn't quite as spacious and I'd of arranged it differently myself personally, however it was freshly painted and clean. The downside was that any time the bathroom was used whether it be flushing the toilet, using the shower or washing your hands, the filter system I think it was, would make a God awful noise. Nick who was the receptionist after Kayleigh went home put us back into room 104 and had 2 lovely staff members give us a double and a single bed.
Absolutely cannot fault this hotel, all the staff members that I met, John, Kayleigh, Nick and a Polish receptionist that I didn't catch the name of were very friendly and accommodated to our needs. I'd definitely stay here again, just not in the room with the noisy water works.
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- Also Known As:
- George Hotel Stoke On Trent