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“Customer Service @ its best ;)”
Review of Stars Restaurant

Stars Restaurant
Ranked #3 of 17 Restaurants in Silvaplana
Cuisines: International
Description: St. Moritz restaurants are world-renowned, and at Nira Alpina we serve world flavours to satisfy the appetites of worldly, nomadic travellers. A typical meal might well include classic favourites from Thailand, India, Italy and Japan - a far cry from most Engadin restaurants. Taking a cue from our surroundings, the Nira Alpina cuisine is natural and fresh, with most ingredients farmed, caught, raised or bred within a few kilometres. Or take the lift. Shining by day and night, Stars is foodie heaven. On the top floor, with panoramic views of the lakes and mountains, Stars stands out in the St. Moritz constellation. The evening menu, featuring impeccably prepared international cuisine, takes you on a tour of the world’s culinary hotspots.
Restaurant details
Description: St. Moritz restaurants are world-renowned, and at Nira Alpina we serve world flavours to satisfy the appetites of worldly, nomadic travellers. A typical meal might well include classic favourites from Thailand, India, Italy and Japan - a far cry from most Engadin restaurants. Taking a cue from our surroundings, the Nira Alpina cuisine is natural and fresh, with most ingredients farmed, caught, raised or bred within a few kilometres. Or take the lift. Shining by day and night, Stars is foodie heaven. On the top floor, with panoramic views of the lakes and mountains, Stars stands out in the St. Moritz constellation. The evening menu, featuring impeccably prepared international cuisine, takes you on a tour of the world’s culinary hotspots.
Reviewed 12 March 2017 via mobile

Booked a table for our last dinner in St.Moritz area after 2 weeks ski holidays at the Stars in Surley.
My wife made the booking 4 days prior to date and requested a table at the window due to full moon and stunning views to Julier pass and Corviglia ski area. Arrived there maybe 10 minutes late, mentioned our name and no booking found, luckily my wife remebered name and then head master asked us to wait 5 minutes in the bar. After5 minutes standin/seating a bit lost around he asked us to follow him to a table! Well this table was near the coffe machine on the wall and must have been the last table you really want in this restsurant, siruated near a sliding door and list in the entire floor concept. Well, called the head master again after some internal discussion with my wife/daughter and informed head master that this was not acceptable and that he needs to do something! After some brief conversation, he asked us to go back to the bar, enjoy a drink 'run in the house' and he will check, although it might take 20 minutes. We agreed as we did not want to spoil this evening and left tomthe bsr fir some pre-dinner drinks and enjoyed the views! After less then 10 minutes, he returned and accompaned ud to maybe the best table in the room on the window eith perfect views. The service thereafter was outstanding and the food was as its best offering a variety if international dishes. During the dinner, Ms Funke, the General Manager, came around the table and appologised for any inconvenience caused. After a stunning dinner with a bad start, I hsve to say that customer satisfaction is vera dear tonthe nira hotel and therefore can tecommend this place!
Enjoy good food and stunning views ;)

Date of visit: March 2017
Thank P8851JWanthonyh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudia P, Manager at Stars Restaurant, responded to this reviewResponded 2 April 2017

Dear Anthony H

Thank you so much for having taken the time to write a review on your visit to our restaurant Stars this winter season.

I have to admit that we did not make a good start with you and your family on that evening, however, I really appreciate the fact how you described the way our team turned this around and offered you a great evening up to your expactations.

We look forward to see you again soon. Stars will closed on Easter Monday and we will re-open for the summer season on the 16th of June again.

Warm regards from Surlej,

Claudia Pronk
General Manager

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Reviews (102)
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12 - 16 of 102 reviews

Reviewed 18 February 2017 via mobile

Our phone booking got lost in translations; the supervising lady squeezed us in, no complaints. The place is busy in February... You must absolutely experience the bar for drinks before or after dinner. Nice setting alpine chic style. Spectacular view over Silvaplana and the lake, from Julier down to Sankt Moritz. The restaurant offers good food with fusion elements, identical spectacular view, extremely friendly & alert staff. Wines too pricy beside an excellent open Triacca from Tuscany at CHF 5.50 per dl. Sweets deserve a special mention. The decomposed Apfelstrudel is real taste innovation and the four cones is a real presentation innovation. Try it out!

Date of visit: February 2017
Thank 563mathiass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudia P, Manager at Stars Restaurant, responded to this reviewResponded 2 April 2017

Dear Mathias S

Thank you first of all for having visited us in February this winter. I sincerely apologize for my late reply, but coming towards the end of the winter season there is a bit more time for this now.

We appreciate your nice words and great descriptions and really hope we may welcome you again next winter season or perhaps also in summer. I can promise you the views from the restaurant are equally breathtaking.

Warm regards,

Claudia Pronk
General Manager

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Reviewed 6 January 2017 via mobile

Stayed at the Nira Alpina with half board! Excellent quality of food, wine & great staff! New Year's Eve meal was grandiose and the decoration made the atmosphere magical!

Date of visit: January 2017
Thank Barbara C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudia P, Manager at Stars Restaurant, responded to this reviewResponded 2 April 2017

Dear Barbara C

So sorry for my late reply, the season has really been busy!

Still wanted to let you know how much we appreciate your lovely review. We also have great memories of New Years Eve und hope to welcome and your family back next year.

Warm regards,

Claudia Pronk
General Manager

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Reviewed 14 July 2016

This restaurant offers different types of food. The food is prepared in the half open kitchen. Food is really good, but pricy. Same for the wines, but I believe that is because Switserland is expensive for the non-Swiss. Service is good and super friendly.

Date of visit: July 2016
Thank Sandy5611
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudia P, Manager at Stars Restaurant, responded to this reviewResponded 17 July 2016

Dear Sandy5611,

Thank you so much for sharing your feedback on our restaurant Stars, we appreciate you took the time to do this.

Thank you so much for your compliments on our food and service. This is "music to our ears" as it is exactly what we strive for.

We look forward to welcome you back to Nira Alpina and Stars in the not too distant future.

Warm regards,

Claudia Pronk
General Manager

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Reviewed 11 February 2016

homemade breads
wholesome granolas, variety of nuts, grains, seeds, cereals
over 10 types of jams and honey, tea
eggs cooked to order by chef
all served by sunny staff

one of those breakfasts that makes you feel good and energized for the day ahead!

Date of visit: January 2016
    • Value
    • Service
    • Food
Thank existentialB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudia P, Manager at Stars Restaurant, responded to this reviewResponded 14 February 2016

Dear Chen B,

How great to read your review of our breakfast. This not only makes you feel good and charged for the day, however, it also makes our day I have to say.

Please do come and visit us again to enjoy it!

Warm regards from the Nira Alpina breakfast team as well.

Claudia Pronk
General Manager

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