Picture this: it was 4 am in the morning, we mentioned to them we will be late checking in as we were from Rome airport. They were aware of it. It was 8 degrees cold. The door is locked and we are just standing outside. We are tired and frustrated. We rang the bell SO MANY TIMES and even called them many times. Already 30 minutes or so that we tried. We almost gave up but my husband decided to go around the building to see if there is anyone around or if we could even enter the place. The back door was not lock. Part of us felt so happy but on the other hand, the hotel is not secured?
So anyway we got ourselves in. Tried calling for anyone but no one was there. We saw our names on the booking form and grab our keys ALL BY OURSELVES how funny and fun is that. Next morning the front desk lady acts like nothing happened. She was such a b&#%^ very arrogant and not even trying to make up for it. She said there was someone waiting and probably forgot as there was a party somewhere bla bla bla. We still had to pay the full price ofcourse which was not even worth it having that we checked in by ourselves at 5am and checked out at the usual timing.More
- Free Wifi
- Free Parking