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“Still a haven after a days driving...”

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Mercure Lille Metropole Hotel
Certificate of Excellence
Reviewed 2 November 2017

Our 3rd visit puts this at the top of the list for convenience to the Euro Tunnel, it used to be Mercure Valeciennes but Lille is of far more interest these days and the the excellent Metropole is a delight to return to.The Privilege rooms are well serviced and have good facilities as well as being decent sized, like the hotel they are modern, airy and the beds are just heavenly (on a par with the Marriott Group). The staff here are some of the best in any Accor Hotel, this time Eric and Thierry helped make our stay more enjoyable. We hope to spend a few days at the end of November to enjoy the Christmas festivities at Lille and the comfort of the Metropole.

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank cherryplumUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this reviewResponded 10 November 2017

Dear customer,
Thank you for your comment further to your stay in our hotel.
We shall be delighted to see you again at the end of November and look forward of this moment.
With our very best regards.
Denis Pierrel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 574 reviews

Reviewed 24 September 2017

Here just one night but for 2 day business meeting. Hotel nicely designed, modern & welcoming. Coffee area great for breakouts. We also ate twice for lunch and evening dinner. Menu was the same for all 3 occasions, thought the dinner might have given some different options, albeit 1 special I spotted for day 2 lunch. But food good, wine good. Slept well too so comfortable bed.

  • Stayed: September 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Martyjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this reviewResponded 25 September 2017

Dear customer
Many thanks for your comments after your stay in our Hotel.
We hope to welcome you again for your next stay in our region.
With our very best regards.
Denis Pierrel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

A very clean, nice, hotel located conveniently on the rail transit line for easy access to the city centre. The rooms were spacious and with windows that opened for fresh air and a nice view of a green space/river/paths behind the hotel.
The croissants in the morning were some of the best croissants I've ever had - and I'm picky!

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Service
Thank mud21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this reviewResponded 18 September 2017

Dear customer,
Thank you for your comment further to your stay in our hotel.
We are delighted that our croissants so pleased to you and let us hope that you will mean consuming it others for your next stay in our region.
See you soon !...
Denis Pierrel
General Manager

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Reviewed 4 September 2017

I should start with praising their breakfast and the attentive service during the breakfast! It is a good spread and the attenders are really pleasant and quite alert to your needs. We did miss a hot veggie option (like baked beans or something) but they more than made it up with other yummy stuff and variety. (They do have hot sausages and scrambled eggs though - but I am vegan).
Apart from that - the room was very comfortable - I especially loved the fresh and cosy bedding. Got the 3 of us (including our 1 year old baby) a really lovely sleep!
Also the property's proximity to the tram stop (it is just opposite to the hotel gates) makes it absolutely ideal for those who are traveling by a car but do not want to snake their car into the city center's narrow roads and traffic. The tram takes you right into the city center - via both Lille Europe and Lille Gare Flanders - and so the connectivity to the TGV is also there. The property also boasts a lovely spacious parking adjacent to it - and guess what it is free :) :)
So all in all - it was highly convenient, the staff extremely polite and helpful, bed was really soft, cosy and comfortable and breakfast incredibly filling. What more does a traveler really want?

Room Tip: I suppose Privilege Rooms have more of the sexy stuff like good Toiletries, finer linen on the beds...
See more room tips
  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Aparna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this reviewResponded 9 September 2017

Dear customer
Many thanks for your very complete return after your stay in our Hotel.
We hope to welcome you again !...
With our very best regards.
Denis Pierrel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

I stopped at this hotel twice within ten days on the way to and returning from a holiday in Germany. the hotel has lots of secure parking places with security gates operating at night. The hotel is clean and modern and the staff were friendly. There is a tram stop just outside the hotel entrance which takes you in to lille centre (5 euro for a day ticket) the breakfast was varied and plentiful. On the return visit i booked a meal in the restaurant which was very nice and reasonably priced. Perfect hotel for a stop of on route to European destinations, nice and quiet and a good nights sleep, only 1hr 20min from Calais. Be careful with the online checkout system and check the bill before leaving.i had a slight problem with my bill from the restaurant the night before. The problem was rectified very quickly by the excellent duty manager.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank lurki0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis P, Directeur général at Mercure Lille Metropole Hotel, responded to this reviewResponded 9 September 2017

Dear customer
Thank you for your comments after your stay in our Hotel.
We hope to welcome you again !...
Best regards.
Denis Pierrel
Directeur Pierrel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lille Metropole Hotel

Address: 157 avenue de la Marne, 59700 Marcq-en-Baroeul, Lille, France
Region: France > Hauts-de-France > Nord > Lille > Marcq-en-Baroeul
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Marcq-en-Baroeul
Price Range: $108 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Metropole Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Mercure Lille Metropole is set amidst four hectares of magnificent greenery, seven minutes drive from the centre of Lille (free 110 space monitored car park). With 125 fully equipped rooms, the La Brasserie restaurant and the intimate Bar, this 4 star hotel is as well suited to business trips as it is for a visit to Lille with your partner or family. The hotel is an ideal venue for organising meetings and conferences with 9 meeting rooms for up to 500 people. ... more   less 
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Also Known As:
Accor Lille Metropole

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