First, about the hotel - from the rock solid construction and building materials to its layout, impeccable design and attention to detail, the resort is world class. Its location in the northeast corner of the lake is easily reached by boat or car. The property is set off a bit from the lake but not such that you feel isolated from it. To the contrary, you never forget where you are or why you’ve come. The tranquil grounds are simply lovely and well kept. The infinity pool completes the resort atmosphere.
The rooms are, in a word, delightful. They are not your cookie cutter type of hotel rooms. Somehow I was assigned to room 508 with a lake view. I couldn’t have asked for anything more but for those of you who do, the hotel offers room and cottages sure to please anyone. They even offer a pillow menu should their standard ones not suffice. They just want you to be comfortable and enjoy your stay to the utmost.
The dozens of staff can’t do enough for you and that includes the hotel management. I was only there for three glorious days in November yet all the staff would address me by name. The food at the restaurant was great and very reasonably priced. You didn’t feel like they were taking advantage of the fact that you really had few other evening dining options. At breakfast there is an egg and a pancake/waffle station. I would have gladly had a steaming bowl of Mohinga every morning but sadly, there were no Asian selections at breakfast but I recognize that the hotel is catering to mostly European and American guests. The hotel bills are in USD but I’m sure they’ll gladly accept kyat too (but leave your Thai baht behind in Bangkok.) At checkout I received change in clean US dollars.
My massage and facial at the hotel were done professionally. A bit more communication regarding the facial products used and their purpose would have been nice but perhaps the language barrier was too great for that level of detail.
On my last day, the hotel lost power on four occasions, three of them within minutes of each other. This is due to the regional power supply. In every case, power was restored in less than a minute.
Don’t believe what Lonely Planet says; the property was constructed from the ground up to be a first rate hotel. It has never been a convent. (Hotel management is working to correct that.)
The hotel didn’t approach being half occupied and that’s a pity. If only more people would consider coming to visit this most hospitable land and making Myanmar their travel destination. Those who do will not be disappointed, especially if they come to Inle Lake and are fortunate enough to stay at the Sanctum Resort.