I had a very good experience in this hotel, the room was spacious, clean and very comfortable, the beach was very good (bear in mind: big waves on the shore and colder than most beaches in Margarita), the restaurant served very good food (buffet, no menu, so the food was tasty and varied, but not specially served as menu based restaurants) and the drinks offered were good. The only thing I would point out is that the pool was not as clean as the rest of the infrastructure, but I went there for the beach, so that didn't bother me.
The best thing in this hotel was the service. In general, Venezuela has VERY poor service, but it was not the case of this hotel. Everybody was polite and welcoming, solved the specific requests we had during our stay and were very friendly. Our room was found very clean everyday and we had clean towels, sunshade,chaise-longue and drinks at the beach. Check-in and Check-out were quick and hassle-free. I felt safe the whole stay.
I highly recommend this hotel, I hope they keep the high quality of the service and maintenance of the place. I had a great time there.More
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