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Complex Hotelier Steaua de Mare - Hotel Meduza
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Reviews (25)
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Reviewed 22 July 2017 via mobile

All was amazing the place is really nice and clean ,we had a few issues in our first day but the next day our problem was resolved by Ramona the best girl from there and the Manager was amazing helped us a lot . Well done !!! Have to mention it was my first holiday back home in years and it was really nice!!! Thank you

Stayed: July 2017, travelled with family
Thank Alexandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

we stayed here on our holiday and it was a great choice. the rooms are clean with a great view, they have a big variety of tasty food. the pool was clean and you can stay there to relax and enjoy the day. the staff was friendly and helpful every time we had any questions

Stayed: July 2017, travelled as a couple
Thank Mia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile

As couple we stayed almost one week at Steaua de Mare Hotel and it's our favorite location from Romanian Litoral.
Rooms are cozy with nice design touches wich make accommodation very pleased.
Also the rooms are equipped with a mini bar, full of great stuff, a big TV screen and a huge bed.
If you need an Internet connection to send a rapid email entire complex has Wi-Fi coverage.
In the end let's not forget employees wich are very polite and very helpful.
Must try it!

Stayed: May 2017, travelled as a couple
Thank Viorel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016

We stayed at this resort in August 2015.

1st problem we encountered was of course a parking spot. After “greasing” a nice parking guard we were able to “find” one.

So next step on our agenda was to do the check-in. In the reception area we were greeted with indifference, lucky for us the manger was around and it soon fixed the problem and also gave us a nice room for which we are thankful.

At this point, we didn’t get the “All Inclusive” bracelets because of the possibility to take advantage of the hotel facilities (restaurant/bars) before the official check-in time. I found this a bit strange for an All Inclusive hotel, specially on arrival when people are usually greeted with complementary drinks and invited to have a snack….

[The room]
It had a SPLENDID sea view. No balcony but that’s because they expanded the rooms by closing the balcony, it was not an issue, if anything it was a smart decision from their part. The bed and furniture were also OK/decent.

Air conditioning and fridge were working normally at “Meduza”, however I heard people complaining about the air conditioning at the sister hotel “Delfinul”.
Room was spacious enough but the walls were thin and you could hear your neighbors when talking and using the bath.

[RESTAURANT]
So here starts the “it feels like a job” part. There were queues everywhere at every freaking type of food, even taking a dish had it’s own queue. Now personally I think that the blame here is part hotel management, part people poor education and the fact that the All Inclusive concept is rather new for most guests. So they did what they new best: sit in a line to “not miss” anything.

Ok! so now that you fought your way and got a plate with food, next challenge: where do you sit? There are not enough tables for everyone, thus you need to organize your family/friends/etc: - one gets in linen on a food queue, whilst another searches for a table and once he finds it, he guards it, because if you did the mistake of leaving the table unsupervised... you might find it occupied by other hotel guest(s).
Once you got your table and your food plates, you get to taste the food and I have to say it is well prepared and I didn’t found anything wrong with it and I'm rather picky.

Same I can say about the beer they had, it was good (Golden Brau )and you could also get all sort of branded drinks in the afternoon and evening.

[THE BEACH]
Hotel has a bar on the beach and a LIMITED amount of sunbeds for which you had to get up at around 5:00 AM to “reserve it”, by putting a towel on them. I like to watch the sun rising so doing this was easy, but for most people it was a chore (half-sleep zombie army on the beach -).

Honestly I can write about 10 pages about everything that was good and bad at this resort, but I doubt anyone will have the patience to read it, so to summarize:

- Good: food, beer, room, view.
- Bad: not enough sunbeds; not enough tables@ restaurant; not enough parking spots; uneducated hotel guests.
- Overall: I felt like working not relaxing.

  • Stayed: August 2015, travelled with family
    • Value
    • Rooms
    • Service
10  Thank Floryn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2016 via mobile

Pluses: good location, friendly staff, cleanliness in the hotel, rooms with sea views, playgrounds for children, breakfast rich enough but not very varied (2 days the same dishes, was not a problem, but for a longer stat may not be pleasant) SPA area very well organized.
Minuses: small bathroom which sometimes has an odor not pleasant, very long awaiting for the elevator especially during the morning, when breakfast is served, short duration for breakfast and the haste with which the food is taken back(at 9:30 could not find any food, or coffee,or juice, I think only the bread left), because it has facilities to be considered "child friendly" I think it would be good to have menus or children's products (fruits, yogurts, several cheeses, honey as a substitute for sugar). Lack of balcony makes it difficult to dry towels and swimsuits, but I do not think you can change something here.
About terrace "La Brasserie" very good location, arranged with good taste, a playground for children, friendly staff but a little sloppy at the tables and guests arriving, however, pending any order last very long (we expected an hour and a half !!!), it might need more staff in the kitchen and for serving.


Plusuri: Locație foarte buna, personalul amabil, curățenia in hotel, camerele cu vedere la mare, locurile de joaca pentru copii, micul dejun destul de bogat dar nu foarte variat (2 zile aceleași preparate, nu a fost o problema, dar pentru un sejur mai lung s-ar putea sa nu fie placut), zona de SPA foarte bine organizata.
Minusuri: Baia mică in care ajungea un miros deloc plăcut, așteptarea liftului foarte lunga mai ales dimineața in perioada in care se servește micul dejun, durata scurta pentru servirea micului dejun si graba cu care sunt strânse preparatele (la 9:30 nu mai găseai nimic de mâncare, nici cafea, nici suc, cred ca doar pâinea rămăsese), pentru ca are facilitați sa poate fi considerat "child friendly" cred ca ar fi bine sa existe si meniuri sau produse pentru copii (fructe, iaurturi, mai multe brânzeturi, miere ca înlocuitor pentru zahăr). Lipsa balconului face dificila uscarea prosoapelor si a costumelor de baie, dar nu cred ca se poate schimba ceva aici.
Despre terasa "La braserie", locația foarte buna, aranjata cu bun gust, un loc de joaca pentru copii, personalul amabil insa cam neatenți la mese si la clienții care sosesc, in schimb, așteptarea pentru orice comanda durează foarte mult (noi am așteptat o ora si jumătate !!!), poate ar trebui suplimentat personalul la bucătărie si la servire.

Stayed: June 2016, travelled with family
Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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