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6 - 11 of 208 reviews
Reviewed 30 December 2012

We went there for a family vacation in new years eve and it was just terrible. I guess we had some trouble with the reservation and my parents were located in another building, 4th floor, we also were on the 4th floor, no elevator, no one helped us carrying our luggage to the room, eventhough there was a guy from the hotel opening the building door. There was no phone in the room so we couldn't communicate with our parents, nor to the reception. Food was the worst part of the trip, and the new year's eve celebration was very poorly done. Terrible service.

Stayed: January 2012, travelled with family
1  Thank CamilaM474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2010

This hotel is too far away from everything especially if you want to do some shopping. Public transportation is almost non existent. We had to pay 20 U.S. for a taxi to go to the Sambil mall. There was no hot water and no cable. When the problem was brought to the attention of management, nothing was done to rectify it. There was no bi lingual staff when we checked in at the reception desk, however on following shifts there was at least one. Electricity on the island goes regularly (sometimes 3 times per day for 3 hour periods. One morning we found a cockroach in the bedroom. I would not recommend this hotel whatsoever to anyone from any country. PLEASSSSSSSSSSSSE PEOPLE.... DO NOT WASTE YOUR MONEY ON THIS LOUSY HOTEL. .

  • Stayed: August 2010, travelled with family
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2  Thank ashleigh_tt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2010

dont stay at this hotel. dont go to margarita on a chartered flight.dont go on a long holiday weekend. learn some basic spanish . our day stared when our flght was delailed ,when we got there it took 2 hours to get to the hotel,when we got to the hotel we had to pay to check in ,the aircondition was so loud an when on it was very difficult to breathe so we had to sleep with out it ,there was no hot water not even warm it was cold,no towels,no cridit card machine .the beach was nice,but cold.the food at the hotel was awful lunch was recycled for dinner.

  • Stayed: February 2010, travelled as a couple
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2  Thank bbsunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2008

A group of students and I stayed at the hotel for Easter. The staff there is incredibly warm and friendly and always willing to help. The pool was relaxing but the rooms were another story. They were freezing and not very well cleaned. The food could be better but the entertainment at night made up for other faults. The overall sanitation of the hotel isn't that great. But despite the faults i would suggest you return to the hotel because of the friendly staff.

Stayed: February 2008
3  Thank gr8hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2008

The room was seedy. Damp, musty smelling. The television had no buttons left, you had to stick your finger in the hole to turn on and off. No dresser in room. Sliding glass door with no lock. Cockroachs.

  • Stayed: February 2008, travelled with friends
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2  Thank solid-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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