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Reviews (481)
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Reviewed 22 August 2016 via mobile



Seems like this is a local chain, I guess like the Holiday Inn.

I choose this particular one as it is new and had an outdoor bath.

I went to the main line station and it's quite a walk to the hotel, along a dull dual carriageway which made the walk even more painful.

Suggest going to the subway station which begins with S and is the name of this hotel. That is right under the building.

The check in was smooth though a bit odd, you check in with a real person and they give you a key card and you have to check in with a machine around the corner that gives you your room number.

Room was small but clean and comfortable with high quality freebies.

The comunal bath was very nice they even have these huge ceramic flower pots you can bath in.

When they say outdoor bath it's pushing the boat out a bit yes it is out door but under all the Aircon and roof top plumbing equipment. As in you can't see anything if it rains you might get wet.

I did not try the food so can't comment.

What let's it down is the location there is nothing around it. A petrol station and two restaurants.

The more interesting places are only a few stops away on the underground.

I would stay again purely from the value point of view. A clean pleasant new hotel. I like the little touches like comics in the room.

Stayed: August 2016, travelled solo
1  Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル新宿御苑前, Reception NAKADAI at APA Hotel Shinjuku Gyoemmae, responded to this reviewResponded 24 August 2016

Thank you for staying with us here APA HOTEL SHINJUKU GYOEMMAE and your kind review. We look forward to welcoming you back soon.
And the name of the nearest station is Tokyo Metro Marunouchi Line 「SHINJUKU-GYOEMMAE」. Thank you.

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Reviewed 8 August 2016 via mobile

All other hotels were either full or too expensive with last min booking so we ended up staying in this hotel. It was not that bad actually. They have everything you need and is conveniently located near train station. There is an onsen within the hotel that you can shower and use the facilities. The room is decent, a little small but ok. The pillow was too thin but you can request a thicker one from the housekeeper. The only drawback? The housekeeping lay down all their things outside your room during cleaning... Lol

Stayed: August 2016, travelled with friends
Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル新宿御苑前, Front Desk at APA Hotel Shinjuku Gyoemmae, responded to this reviewResponded 16 August 2016

Thank you for staying with us at APA Hotel Shinjuku-Gyoemmae.
What a great feedback we have received here, thank you so much for valuabe comment. Your valuable comment will be shared by our team. We certainly hope you will choose to stay with us again on your next visit to Japan.

Front Desk Masuda



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Reviewed 4 August 2016

Rooms are small but clean. Bed is averagely comfortable. Location is fantastic, located just a few minutes walk from the subway. This place has an in-house onsen which was very clean and nice. They are very strict with check-out 1 second late and you will need to pay extra.

  • Stayed: July 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank StephenKo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル新宿御苑前, Front Desk at APA Hotel Shinjuku Gyoemmae, responded to this reviewResponded 5 August 2016

Thank you for staying with us here APA HOTEL SHINJUKU GYOEMMAE and your kind review. We look forward to welcoming you back soon.
Front Desk: Yamamoto

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Reviewed 1 August 2016 via mobile

We stayed for 2 nights at this hotel and it was ok, though they can improve their service. It's well located, but the rooms are extremely small even for Japan standards; my husband could hardly fit in it with our carry-on luggage. There was no space for anything else. They can also improve the cleaniness of the place because it was kind of dusty since the first day and remained that way.

Stayed: July 2016, travelled as a couple
Thank Ana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル新宿御苑前, Front Desk at APA Hotel Shinjuku Gyoemmae, responded to this reviewResponded 5 August 2016

Thank you for staying with us here APA HOTEL SHINJUKU GYOEMMAE and your review. We are sorry that we let you down and did not meet your expections. We will try to improve the level of service to satisfy our customers. We certainly hope we will have the opportunity to serve you again.
Front Desk: Yamamoto

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Reviewed 24 July 2016 via mobile

We are reserved the room until July28 for 1 room, Double Bed.However, after checked-in we found that the size of the Bed was not corrected. Theyvare assign us to stay in the semi-double Bed , and the staff insisted that it was exactly the same that we book. this is unacceptable for us to stay in the room that they dowgrade
us. Satit K.
Note:
1st pic, the room that we booked
2nd &3rd pic, the room that they are assigned us to stay for this visit.

Stayed: July 2016, travelled with friends
4  Thank KRUNGTHEP7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル新宿御苑前, Front Desk at APA Hotel Shinjuku Gyoemmae, responded to this reviewResponded 5 August 2016

Thank you for staying with us here APA HOTEL SHINJUKU GYOENMAE and your review.
We are sorry that we let you down and did not meet your expections.
We will try to improve the level of service to satisfy our customers.
We certainly hope we will have the opportunity to serve you again.
Front Desk: Yamamoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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