The Park Hyatt in Tokyo, like in my previous stays, remains one of my favorite hotels in terms of service. From getting out of the taxi (without even saying my name) for them to identify me by name is a testament to their commitment in providing customer service.
Though I forgot to mention my wife was pregnant in my reservation, they immediately noticed this and had 3 people come up to provide all the ammenties to make my wife's stay more pleasant such as "Pregnancy cushion", blankets, decaffienated coffee, teas, extra water, etc...
Even small little requests I had made before like extra amenties were provided prior to my room arrival. Notice to guest preferences is top notch!
The location is little out of the way but a hotel shuttle is provided as a note to people visiting here the first time:
Though a walk to the hotel is a short 8 min walk from the Shinjuku South exit, it is comforting to know a shuttle runs almost every 10 minutes from Shinjuku west exit right to the hotel. You should exit the West exit of Shinjuku station and find your way to "L" tower building. (near Odaku department store/bic camera). My advice is to ask people where "L" tower is. In front of L tower, look for a bus stop with 2 white cones on the side of the curb. This will take you to the hotel.
NOTE: there are two shuttle buses that run from this location. One is the Park Hyatt shuttle and another is an O bus. Either one is free with the O bus running more often.
Another note: Let the hotel know your preferences as to anniversary/honeymoom/birthdays/expecting mothers etc... They will make your stay more wonderful.
Another note: Beers/Drinks are roughly 12 dollars to 20 dollars from minibar. Movies in room are 25 dollars. IF these are "pricey" in your mind, you could alternatively go to the convenience stores in B1 of the building (B1 is basement floor) and get all drinks at reasonable prices. There is a 24 hour convenience store and alot of restaurants during business hours.
Also, I feel the 3,000+yen breakfast was not up to par for the value I expected. I think getting breakfast at the Park Hyatt delicatessan on the 1st floor was great! As a platinum, you could get all the points plus 15% as well since it is a Hyatt branded establishment! :)
Hope this review is helpful for some.
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku