We stayed at the Hyatt a few times but this was our first time dining at this restaurant.
We did lunch but had the dinner menu (wanted to try the specials like Pigeon, scampi etc) instead as we were fully booked with other eating engagements.
We had 2 glasses of drinks n ordered a half bottle of wine to complement the 3hrs meal on a typhoon alert day (Typhoon Lan).
Overall, nice dining place and food quality was good. Agree that the westerner mgr ( Maitre D) was a bit aloof but then again it did not really matter as I am the guest and he is just another worker to me. The rest of the local staff were fantastic and spoke good English. One even took the time to google translate the French food terms to English to me.
One thing we learn while dining in France, always tell the wait staff your preferences and always be ready to defend if you cannot complete your dish (complements and complaints are always reflected in how much u like or clear the dish).
Food is a very subjective thing and the style and substance may not suit everyone because everyone judgement is different. Of course, there will be some dishes that are superb (roast Pigeon) over the others (sea bass with 3 kinds of parprika sauces was a tad overwhelming).
The dinner menu is a very heavy meal and you will not go hungry that’s for sure.
As hotel guests, we had a 10% discount. The total bill was about 67,000y very reasonable by our standards compared to where we come from.
The reason for the 4 star rating vs 5 stars - service could be improve eg. the western mgr, (Maître D) could be more welcoming to give guests a relax environment and not be too ‘stuffy’, the table could be clear of bread crumbs more often, water/wine could be refresh more often.
Give yourself a treat and there are many menu options to choose.