My husband and I stayed for 5 nights in December 2012. When we arrived the room was dirty with something smudged all over the windows. The staff were rude and not helpful at all to the point that when we left at 5:30am and asked the staff to call a taxi for us they refused and told us to find one on the street. The room is decent enough the bathroom though is old and dingy and there is barely any light for the bathroom. It's a pity the service is so poor because it is in a perfect location.

Good value for money (140USD/night), great location, 2 min (walking) from Okubo station, easy connection from Shinjuku or a good 15 min walking distance from Shinjuku station.

A couple of interesting sights are just near by. Amazing views from the Metropolitan Government Building. Shinjuku is a sight in itself. Harajuku is just a 5 min JR (overland metro) drive away, with one of the major parks and shrines as an attraction. Also good for strolling around shopping Japanese brands etc.

Room: clean, spacey and overall good facilities, including amazing views.

Food: breakfast buffet is rather minimalistic. Deserves no more then 3 star. But it's easy to get something tasty and fast just outside the hotel.

So, worth staying here, because everything what is considerably cheaper is going to be very tiny.

On paper this hotel is excellent. Modern, good location, views of the city and complimentary breakfast. Some comments:

1. The staff are not particularly friendly or welcoming. There are about 12 floors of serviced apartments, perhaps this is why it doesn't really "feel" like a hotel in which you are a valued guest? The decor and atmosphere is pretty sterile.

2. The "breakfast" was astonishing in its lack of choice. It's almost not worth getting out of bed for a few paltry pieces of toast and a grim coffee served in a soulless cafeteria. Would rather they just knock the 300 yen (or whatever they charge any non-guests insane enough to pay) off the room rate and send us to the acceptable Italian restaurant just around the corner.

3. We stayed 2 nights: on Day 1 the room was cleaned at 5pm (even though we were out of the room at 10am). I thought this should have been done earlier - by 5pm I wanted to be back in the hotel for a mong-out, shower and to get ready for evening pursuits. Minor, but since there is absolutely nothing to do in the hotel, was just loitering outside the room for 40 minutes whilst they cleaned it.

4. View was OK, weather was rather poor so unlike all the other reviewers I didn't catch a glimpse of Mt. Fuji.

5. Room was decent/modern, though bathroom was dated, cheap and the bath leaked.

Would not stay again for these reasons.