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Reviewed 17 October 2010

Back for the Second Time......The first time was Years ago and they have remolded since then. I thought that it was what you would expect from s Sheraton, comparable to the Chicago Downtown Sheraton (Lobby a bit Nicer). Paid about $150 American Dollars on Hotels.com, But we booked they day before when we were staying at the Holiday inn at the airport.

LOCATION:
Busy Residential area, there are not many sights to see around there. Had problem finding train from there and ended up taking a cab (which are over priced compared with Chicago Taxis). They do have a free shuttle That runs from the Hotel to a nice & really Busy shopping / Dinning area, takes about 5mins. Found out days later that we could have taken the Tokyo Metro from this area.

ROOMS:
Really Nice. Above Sheraton Standards. View from rooms just ok. Quite. Free American News paper every day.

SERVICE:
The service is really good and you can book tours from the front desk, they are a bit over priced compared to booking them online or though a travel agent.

FOOD:
The Food was really good, our Breakfast was included in the room price. They have a mixture of Traditional American and Japanese Food. Compared to the other two hotels that we stayed in during our time in TOKYO this was by Far the Best Food.
Side Note about eggs.....
It is funny because they offer White and Brown Eggs just for Americans, white eggs are very expensive there along with the fruit imported from Chile. Asked them about the Two Different eggs, Their response was AMERICANS DO NOT EAT BROWN EGGS. But if you do order eggs to be cooked your way make sure you tell them to over cook them, they tend to under cook eggs.

We were planning on doing a bunch of walking tours on our own.....Get the INSITE GUIDE TO TOKYO (at Boarders about $9.95), Great guide with map and a bunch of different day walking tours. The Map also has the streets in Japanese, VERY HELPFUL....all the street signs are in Japanese and few people on the street can read English. So English map of Tokyo is really not help full. The Hotel was not in the best location for this.....if you want to be near all the sites for the same standers, STAY AT THE AKASAKA HOTEL MONTEREY (really nice Business hotel, wrote a review on it).

Enjoy Tokyo...go to Oriental bazaar, tel 3400-3933 #9-13, jingumae 5-chome, shibuya-ku, tokyo. Great place to get all your gifts to take home to friends, they have the best prices. Right need Hello Kiddy Land and THe Famous TODS Glass building.

  • Stayed: April 2010, travelled with family
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Thank ktee036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2010

Spent a couple nights at the Sheraton Miyako Tokyo back in the spring. Comments from other reviewers apply -- it's in a primarily dense residential area, so one will have to travel for nightlife or even a 24-hour convenience store. So, one should treat this as a place to sleep, as opposed to a hub for activities.

That said, the hotel does a reasonable job linking up with public transit. If you are arriving from Narita, the most straightforward option is an airport limo bus from the terminal. (As Narita is 40 miles away from Tokyo, private taxis are not recommended from the airport.) If you're taking commercial trains, the Narita Express goes straight to Shinagawa station, where you can take a taxi (around 1,000 yen) to the hotel (make sure you print out the Japanese map and address from the webpage). The cheapest option is to transfer to the JR Yamanote line at Shinagawa, and get off at Meguro. The free Sheraton shuttle bus (10 am - 10 pm) appears at the East side station sidewalk, near the taxi parking lot, and arrives every 20 minutes.

Rooms are standard, and with the exception of the Japanese toilet, nothing fancy. The in-hotel restaurants are standard, though I would recommend that you explore other dining locations. For those who critique the incremental costs -- that is the norm for a Tokyo business class hotel, and the Sheraton is no more expensive than other hotels in Tokyo. (In fact, for a business class hotel, it is *relatively* good value, though still more expensive than most North American properties).

Note that the main foyer includes a lounge area, and thus has open cigarette smoke. Japan has a higher smoking participation rate than North America or even Europe, so this is to be expected at any hotel property. Still, it takes some getting used to.

I enjoyed my stay at the Sheraton Miyako, and if the room rates retain their good value, I'd stop by here again.

  • Stayed: January 2010, travelled solo
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3  Thank garfodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

I stayed for 3 nights in December. Check-in and customer service was very efficient and friendly, the room was small but comfortably furnished, and room service was quick and reasonable value. The restaurants however seemed very expensive, even by standards in Tokyo, so I never tried them. The breakfast area was also over-crowded at peak-time, so I found myself going down far earlier than I perhaps normally would. The hotel is on the coach circuit from Narita airport, which makes arrival and departure a breeze. You can get the shuttle down to main tube interchanges, and it's not too far out of the centre for a cab ride if you are getting back after the shuttles stop.

The common hotel areas are well maintained, and the garden area outside delightful in that unique Japanese way.

If you are there for business, I'd recommend the hotel if you need to be in that area of Tokyo, though it's possibly not ideal for leisure travellers due to location, though it is relatively good value!

  • Stayed: December 2009, travelled on business
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Thank TravellingTrevLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

This was my second stay at this hotel. We tend to stay at W and westin more within the Starwood brand. Decided to stay here after disliking Westin Tokyo. The Miyako is conveniently located about a 4 min shuttle bus ride to two different subways. The shuttle bus provided by the hotel is complimentary. The rooms vary. I got a traditional style junior suite the first time there, and my second time a more modern room. The rooms are standard, free Internet however. We prefer a quiet area over noisy locales like shibuya. Hotel staff better than any other Sheraton hotel staff at any other places.

  • Stayed: January 2010, travelled as a couple
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Thank Fionarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2010

Room: After my first stay I asked for a renovated room and to my surprise, I was already staying in such a room! In fact, the room itself was fine (not looking brand new though but not worn out either), the bed very comfortable, but the bathroom shows lots of wear-out signs. Not many English TV stations are available, no other languages like German or French. The rooms are also a little bit noisy (especially the ones facing the street) and your sleep depends on your neighbors...

Additional charges: The breakfast is ok unless you would like to order something in addition in their Café California which will then cost a fortune (I have had the most expensive small fresh fruits plate in my entire life!). The quality of the food is good and as some already mentioned, the prices in the restaurants are way too expensive. The gym is kind of small and outdated too and is not included in the room charge which I find somewhat strange, especially as the charge for the gym is also quiet expensive for what you get. They also wanted to charge 900 yen music charge for a band playing in the lobby bar – considering the already high price level in the bar this is unreasonable.

Staff: The staff is very nice and friendly.

Internet: Internet access in my room did not work all the time. The wireless connection in the lobby was working most of the time. If you have to work from your hotel room, this may be a problem.

Overall, I stay there because it is the most convenient location to go to visit our business partner. However you will probably find better value for money in other hotels.

  • Stayed: September 2010, travelled on business
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1  Thank swch71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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