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Sheraton Miyako Hotel Tokyo
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Reviews (1,769)
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710 - 715 of 1,769 reviews
Reviewed 19 December 2012

The hotel is located away from downtown areas, nothing much around, Minato location may not be taken as central (in japanese), The Embassy areas are close by but not by walk less than 20 minutes, Roppongi, Shibuya can be reached by subway in 10-15 minutes, Ginza the heart of Tokyo is quite far. Rooms are fair sized but the wood and tiles are ages old, luckily no stink in the bathroom of such old structure and equipment. Very ordinary bathroom, amenities are ok, Few options may have very restricted breakfast not buffet , so watch out when booking. Rooms close to elevators are troublesome with noise of elevators quite annoying even at night. You can hear your neighbors again sleep killer, overall I do not see advantage of staying from any angle unless you have some business nearby. Lobby is nice with garden and tree views specially the changing colors looks pleasant. Overall disappointing from many angles.

Room Tip: Better go central, but if have to stay get rooms away form elevators
  • Stayed: December 2012, travelled solo
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Thank mithaheem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2012

Very helpful n patient concierge staffs to answer all my travel queries. Love the basement health club, went for morning shower n jacuzzi really help to refresh the body in cold weather.

Buffet breakfast area has nice view of the garden. Only the buffet breakfast wasn't that great as I find the pastries not up to my expectation. But toast are nice n love the big blueberry!

There are free hotel shuttle bus to send n fetch u to metro station. The diver is so polite to greet u when u board n alight.

Stayed: November 2012, travelled as a couple
Thank cooblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

The hotel is nice, we choose it because of SPG points but we would probably not stay at this hotel again if we head back to Tokyo.

The main reason is that the hotel is not very close to most Tokyo sightseeing attractions. There are a couple of things to visit near the hotel like the beautiful Happoen Garden and the upmarket Platinum street but apart from those there are no major attractions walking distance to the hotel.

Perhaps this hotel is good for business stays if the office is in the area or for someone who prefers a more quiet area and does not mind travelling by taxi or train to the main Tokyo attractions.

Hotel wise the service was good, the room on the small side but was functional, the bathroom was clean but they could do better with the quality of fixtures and fittings.

What was impressive for us is the large lobby lounge which looks into the colorful Japanese garden of the hotel. Guests can visit the garden and we did that at least on two occasions. Very nice and relaxing garden. A small oasis of tranquility inside the hotel grounds.

Overall, good hotel but if you are visiting Tokyo for sightseeing perhaps there are more convenient hotel options.

  • Stayed: December 2012, travelled as a couple
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Thank Sito_Journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

The only reason I stay is because I am l Spg platinum and rate are some time are not bad and position is convenient for my business.
A part from this room are getting hold and hold.
When they clean the room sometime even do not clean the bath keeping even the old used shampoo open on it.
Also the policy of upgrading is quite bad, many time no upgrading and when they do they just do a little bigger room , never feel any real upgrading as most of the spg properties do all over the world.
Once they even ask me to changhe the room the last day of may stay as that particularl room was choosen by an imporant guest . Means I am not a important guest in spite of my Spg lifetime platinum . Instead of give be a better room they downgrate me to lower floor and smaller room. Thank you Miyako Hotel .

Stayed: December 2012, travelled on business
1  Thank PFRANCESCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2012

As many people who frequent this site are, I travel 40-45 weeks/yr. I generally split my time between HHonors and SPG hotels. I'll be doing business in Tokyo 4-5 weeks/yr now and would caution any SPG member that they do not treat you the same way as they do in other SPG hotels. The hotel itself is not terrible, but you can find a cheaper option in a better location for no more than you receive on the benefits front. (No free breakfast and they charge $20 USD for trying to use the gym - even for SPG status members)

Was thoroughly disappointed.

  • Stayed: December 2012, travelled on business
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1  Thank Kyle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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