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Reviewed 9 November 2016 via mobile

Hotel is central for business trip for me and my colleagues. Room are clean but need a bit of TLC. They really need to look at the reception as no one available when the Lights went off you have to ring a number and get instructions . Breakfast is poor you get what they put on the table ! There is no choice !
Would use again for business but not personal travel .

Stayed: November 2016, travelled on business
Thank Laceybaby1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2016 via mobile

Returned after several years. Still a delightful hotel. Lovely rooms big bed and walk in wet room / bathroom.
Small boutique hotel with great location and close to local bars and restaurants.
Car parking opposite in the large underground carpark.

Will certainly return.

Stayed: October 2016, travelled on business
Thank k t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016

Nobody at reception on arrival. Sought help from staff in Hotel Bar but they were unfriendly and unhelpful. After much banging a man finally appeared to let us in. First night no cold water in my room....second day I was assured it had been fixed but it wasn't. Manager came to have a look and made the water acceptably warm which was why I turned down the offer of change of room. Later in the night, only cold water was available. No slippers, no robes or shower caps. Breakfast comprised juice (not freshly squeezed), hot beverage, a basket of bread, a plate of cold cuts comprising 2 scraggly slices of jamon, deli ham and mystery cheese. No fruit, no cereal, no hot food. Shocking for a 4-star. Nothing redeemable except for the location.

  • Stayed: September 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank sushiwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2016 via mobile

This was our first time checking in using an automated machine which worked okay but was not very welcoming. Had issues with the AC in the room that no one could help with. The room was stylish and modern but had no amenities such as coffee, wine glasses, frig, etc. Parking was supposed to be at a reduced rate but no information was provided on how to obtain the rate. Breakfast was fair at best.

Stayed: July 2016, travelled as a couple
Thank DonnaRodr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2016

Modern four star hotel in the centre of Vilafranca; good beds, TV with all main European programs. Safety box was not working (or too quirky to operate); strange enough (for a four star hotel) no fridge in the room. Rooms facing inner courtyard are very quiet, double glazed. Small restaurant attached.

  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank travelerAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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