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All reviews snooty fox sunday buffet hotel school lamb curry every staff member fine establishment enjoyable experience her daughter on easter sunday st ives standard room trout special occasion lovely atmosphere midmar dam great accommodation soup
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Reviewed 9 January 2018

WOW!! EXCEPTIONAL SERVICE! Fern Hill team - you were amazing - your attention to detail - just nothing was too much trouble - you went out of your way to please - your luncheon buffett was outstanding! It was an absolute pleasure to do business with you! Keep it up! Thank you Lulu for organising everything and for going the extra mile! and Lucky you are a superstar - Paton & Ningo at the front desk thank you everyone so much for helping to make my dear Aunt's 100th very special! Thanks Myrtle & Iain Ross

Room Tip: stayed in rooms 6 - 8 beautifully renovated with private balcony
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank rossitmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernHillHotel, Owner at Fern Hill Hotel, responded to this reviewResponded 15 January 2018

Dear rossitmj

Thank YOU for allowing us to host such a momentously special occasion. It was a delight to have you all here with us and we are so happy to hear it was enjoyed by all. I will relay your special thanks to those mentioned above. It means a lot to receive a review like this, but even more to have specific people mentioned.

Thank you for your review. We do hope we will be welcoming you back here soon.

Kind regards
Stephanie Szecsei

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Reviewed 7 January 2018 via mobile

We recently spent a few days with the family at Fern Hill. The food was excellent and the service was very good. Prices were slightly on the high side in my view, but the whole set up is very acceptable. The location is ideal for the Midlands and the rooms are of a good quality.

Stayed: January 2018, travelled with family
Thank Big_GWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernHillHotel, Owner at Fern Hill Hotel, responded to this reviewResponded 15 January 2018

Dear Big_GWP

Many thanks for taking the time to review us. We are happy to hear you enjoyed your time with us. The special mention of service and food is very kind of you and I will let those involved know about your compliments. I do hope we will have the honor of welcoming you back again soon and be afforded a chance to make it a "Great Stay".

Kind regards to you
Stephanie Szecsei

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Reviewed 28 December 2017 via mobile

Traveling with a baby is new for us and we close to Howick returning home, we realized that we would have to spend the night somewhere. With 15minutes notice of our arrival, the Staff at Fern Hill completely blew us away with their hospitality, friendliness and care. We were immediately shown to a wonderful room, welcomed by staff member as if we were old friends and invited to a dinner that was so wonderful, words escape me. Our baby was fussy and tired, we were cranky and stressed out by the unexpected detour, but all the stops were pulled out to make our stay pleasurable. Special mention to Andile who made it her mission to cheer-up our baby whilst we wolfed-down the best dinner ever. We wanted to stay longer.

Stayed: December 2017, travelled with family
Thank MJB_Theo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernHillHotel, Owner at Fern Hill Hotel, responded to this reviewResponded 2 January 2018

Dear Valued Guest

This review makes me smile. This is exactly the type of service we strive for. Right now I am high-fiving Andile for being her awesome self. Thank you for taking the time to review us, especially after an exhausting journey. I am delighted we exceeded expectations. I do hope you will be back in the future.

Kindest regards to you
Stephanie Szecsei

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Reviewed 25 December 2017 via mobile

On the road to St Ives, we Saw a sign to Fern Hill so ventured that way. As we drive , the old well kept buildings intrigued, enticing us inwards. Welcomed warmly, we decided to have tea on the deck. The gardens are beautifully kept with an enclosed children's play area. Will be back next time, God willing, for a stay over.

Stayed: December 2017, travelled as a couple
Thank Wga23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernHillHotel, Owner at Fern Hill Hotel, responded to this reviewResponded 2 January 2018

Dear Wga23

Thank you for your review. Your words are very kind. I am glad we could accommodate you and that you were so happy. Hopefully we will blow you away next time and score 5 out of 5!

May you have a wonderful 2018 and here's to welcoming you back again soon.

Kind regards
Stephanie Szecsei

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Reviewed 19 December 2017

We spent the weekend at Fern Hill after getting engaged, and we were treated like absolute Royalty. I was absolutely blown away by how friendly the staff were- they truly went the extra mile to make it a special stay for us. Our dinner at The Snooty Fox was without a doubt the best dining experience of my life- from the setting on the deck, to the brilliant service and the most AMAZING food, it exceeded all expectations.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank KellyH4960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FernHillHotel, Owner at Fern Hill Hotel, responded to this reviewResponded 28 December 2017

Dear Kelly H

Thank you for taking the time to review our Hotel. We loved being a part of this very romantic engagement and are so happy we made it even more special. Our team are delighted you loved every minute.

May you have a wonderful (and exciting) year ahead. Congratulations once again!

Kind regards
Stephanie Szecsei

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