Bad luck or we just have a greater feedback experience than other customers ?
We had a really bad experience at Ulivo. Pictures are really idealistic.
The place is not well maintained. When we arrived we were to told the swimming pool will be empty for still 3 days. Then When we first used the bathroom the water color was yellow. At first we thought it was pee but the day after they told us the flush is rusted and cause this color. They moved us to a new room.
And yet a great experience. It was a pleasure to be awaken by sewers odors.
Regarding the place and service:
Hole in sheets
Spots on lampshade
The breakfast room is covered and dark
Breakfast is the very minimum.
And you ll find a lot of bad fixes : around the wardrobe the wall is not painted in the same color than the rest of the room.
After all of this they were not very generous in excuses and found all the time explanations. (But as a customer we don't care about explanations we pay for a service).
We had to discuss to get the breakfast (that we already booked) for free. But they only accepted to partially offer us the breakfast and threatened us to take the whole deposit on our credit card.
Not a good place. No good manners. More
- Free Wifi
- Free Parking