Large-ish campsite with mobile homes set alongside the main road between Annecy and Albertville. The property has some good features, including a small heated pool and a larger unheated pool with waterslides, though both were very chilly in September. There is a small children's play area which would be okay for a toddler but wouldn't keep older children occupied.
Toilets in the communal blocks were clean though no toilet roll provided. Laundry facilities were good. Restaurant was closed in September. No other shopping facilities within reasonable walking distance. Nearest bakeries were in villages reached via the main road and as there is no pavement, a car is pretty essential. If you arrive on a Sunday you would need to bring the essentials as the local supermarket would be closed.
You can hire bikes from reception but the company that owns them takes them away for the end of the season around the second week in September. You can also hire bikes in Sevrier but would need to drive there to collect them. The site is located on the cycle path that runs along the left bank of the lake.
Unfortunately the site is not really within walking distance of Lake Annecy if you have kids. There is a small beach at St Jorioz with a playground but the beach itself isn't sandy (more like grit) so I'd advise sunbathers to take something to sit on!
We stayed in a "mobile home Chamonix" for ten nights. The accomodation was clean though there were no sheets, pillowcases, tea towels or towels provided and cleaning materials are limited to a brush and a couple of thick cloths. I believe you can hire disposable sheets (subject to availiablity) but not towels.
Cooking facilities were four gas hobs, microwave and steam oven which doubles up as a grill. There was also a small gas barbeque outside. Good range of pans and utentils provided.
The accomodation was fine for three or four people at a push. The sofa pulled out to a bed so theoretically you could sleep two more but this would be a squeeze.
The accomodation has no television or radio though there was a plug socket and shelf where it looked as though a TV would have been placed.
The problem with this site is the staff. And it's such a huge problem I would advise you to give it a wide berth.
The site was quiet as it was September but on our sixth night 150+ motorcylists appeared and stayed for the next four nights. Our mobile home was surrounded on all sides by motorbikes and though the riders were perfectly pleasant, they would sit revving their bike engines every morning, beginning any time from 7.30am until 8.45am. The noise and fumes continued for an hour each morning.
We had not been made aware of this innundation at any time prior to their arrival. The owners opened the restaurant and erected a marquee in which they hosted a party each night with thumping music going on well beyond midnight despite this being contrary to their own rules.
The restaurant was only open to the bikers and it was plain that the campsite staff had no interest whatsoever in anybody else on the site once this sponsored party had arrived.
At one point we requested access to the internet (a facility clearly advertised) so that we could check whether we could arrange an early flight home the next day but the staff were unwilling to allow us into the reception to use the guest computer because they claimed to be too busy with their other guests. We explained that our only alternative was to drive into town (it was 7.30pm and raining) with our tired 3 year old but they still refused to allow us access to the internet despite the fact the reception was open and the desk was being manned.
On our last day we cleaned the cabin, cooker and barbeque, removed all rubbish, swept the floor and did the washing up. My husband went to check out but was confronted by the woman on reception arguing with him in French. He made it clear he couldn't understand but she continued to argue with him in French despite the fact the site claims to have English speaking receptionists. Luckily I do speak French so had to go into reception to help him.
The woman said we had not cleaned the cabin to her satisfaction, saying we had left the washing up to dry on the draining board and hadn't cleaned the shower. She insisted on charging us 60 euros as a cleaning fee. I explained to her (in French) that it had not been clear from the booking information that it was necessary to clean to cabin to an exact specification (and that there wasn't even a mop). She retorted that I obviously did not understand French very well and when I tried to explain that this sort of thing was not normal in other places we had stayed, she said "you're not in other places, you're in France" and suggested I was getting the place mixed up with a hotel.
The treatment we received from the staff at this site was really the rudest and most unhelpful I have received in all of my years travelling throughout the world and this was despite my having never once spoken in English and always having been polite and considerate. I would strongly recommend that my fellow travellers think long and hard before booking a stay at this place.
As a complete francophile and having studied for a degree in French, I'm afraid our experience here has put me off France for a long time.
- Official Description (provided by the hotel):
- This attractive campsite is situated only 400m from Lake Annecy with direct access to the cycle path around the lake. The campsite is 3,2 hectares, with 210 pitches, all set in a total area of 4 hectares including an undeveloped woodland corner. ... more less
- Also Known As:
- Village Camping Europa Hotel Saint-Jorioz