I really wanted to be able to say I enjoyed our stay, but I did not. That said, to be fair, there were 3 things that were nice: the view; the shuttle driver; and the rooster, who would bring a smile to us every morning.
Unfortunately however I cannot recommend this place.
Our room (room 4) in the main house was more like a hostel/lodge.
I acknowledge that this is a tourist town where prices are typically inflated, however the price we paid for what I would describe as sub standard accommodation is concerning. This place is run down and needs a serious makeover. I also do not understand how this place can be called a "hotel" when at the time we stayed there was nobody physically present to manage guest concerns. It seems to me that this may be a "backyard" accommodation operation. Yes the WiFi was not good, but I did not come to the Island to trawl the internet. Yes there was no fan in our room, but that was the least of our concerns.
The bathroom was the main concern. It was not clean. The toilet seemed to not be fixed to the floor. On the second night, an unhygienic smell started to seep in. Of significant concern is apart from the person who sets up breakfast every morning from 8.30am - there was NOONE present at this place - providing no opportunity for this matter...I really wanted to be able to say I enjoyed our stay, but I did not. That said, to be fair, there were 3 things that were nice: the view; the shuttle driver; and the rooster, who would bring a smile to us every morning.
Unfortunately however I cannot recommend this place.
Our room (room 4) in the main house was more like a hostel/lodge.
I acknowledge that this is a tourist town where prices are typically inflated, however the price we paid for what I would describe as sub standard accommodation is concerning. This place is run down and needs a serious makeover. I also do not understand how this place can be called a "hotel" when at the time we stayed there was nobody physically present to manage guest concerns. It seems to me that this may be a "backyard" accommodation operation. Yes the WiFi was not good, but I did not come to the Island to trawl the internet. Yes there was no fan in our room, but that was the least of our concerns.
The bathroom was the main concern. It was not clean. The toilet seemed to not be fixed to the floor. On the second night, an unhygienic smell started to seep in. Of significant concern is apart from the person who sets up breakfast every morning from 8.30am - there was NOONE present at this place - providing no opportunity for this matter to be raised let alone addressed. Indeed this was troubling. We did however notice a strong odour of bleach in the bathroom on the third day. We were also left without towels and had to source some from the amenities room. Again there was noone to ask for assistance.
There were rooms outside of the main house that seemed to be nicer and it would have been nice to have had the opportunity to at least move rooms. That said, there are so many other places on the island to stay and I recommend staying elsewhere.
I will also be notifying the travel agent of our experience.More
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