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Traveller rating
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All reviews road noise two bedroom apartment gas fireplace breakfast platter room service sunshine coast spa bath stayed for nights dining experience beautiful location a lovely stay shutters balcony toilet accommodation conditioner shampoo
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Reviewed 15 June 2022 via mobile

Stayed for 2 nights in June. Has a deluxe spa room which had views of the Sunshine Coast while sitting in a spa. Big spacious room and close to everything Montville has to offer. Will stay here if in Montville again.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank andrewjenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2022

Given wrong room, gave us key to a room where another family were already staying, check in staff were rude. Manager is very unpleasant, will not recommend and will never stay again, ruined our whole stay. Had to walk through disgusting kitchen to get to rooms. No internet, no phone reception, no where to eat, nothing open in the town, have to travel to Maleny for everything. Whole trip was a huge disappointment.

Date of stay: May 2022
    • Value
    • Sleep Quality
    • Service
Thank Erin A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2022

My wife and I stayed at the Altitude Hotel at Montville on Saturday 21 May. The start of our stay we enjoyed a lovely lunch of tapas and cocktails. The lunch is highly recommended and we relished all of the five tapas options on the menu especially the oysters. The staff we met were very friendly and added to the dining experience.
The hotel room was very spacious with all the modern amenities. There was a gas fireplace, a spa on the deck and the bed very comfortable. Our stay would have been great if it wasn’t for the returning wedding party at 10:00 pm. There is a wedding reception venue at the rear of the hotel and I believe the hotel is popular with people attending weddings there. After 10:00 pm the hotel resembled a frat house with drinking in the corridors, shouting, banging of doors. With no chance of getting to sleep we called hotel reception but with no staff on-site at night there was no answer. At 11:15 I called the after-hours number and spoke to Ryan and explained the situation. I received a text message back at 11:30 that someone would be out in 10 min. When someone did come out it did quieten down for half an hour but when they left the party started again. At 2:30 am we messaged Ryan from the hotel again but no response. At 3:00 am we had to shout at people to quieten down and move outside as the noise was extreme.
With no on-site staff, guests can do what they want with no consideration to other guests. With no sleep until after 3:00 am we wouldn’t stay there again and would recommend asking if there is a large wedding party booked in to ensure you can get some sleep. We did get an apology from reception at checkout but with what we had to put up with it was all too late.

Room tip: Ask for a sound proof room!!!!
Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank Shell-Radar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2022

I was fortunate enough to stay at Altitude on Montville for 1 night midweek. The room was incredibly spacious, very clean, and the spa bath was to die for! The location of the hotel is gorgeous. I dined in the restaurant and had a very tasty pasta dish. The wait staff were very attentive and lovely. I would highly recommend this hotel to others.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank JoeyLeo123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2022 via mobile

Exceptionally friendly service from the female managers / waitresses / bartenders etc… only 1 staff member in attendance, unfair expectations of staff. Evening male manager not particularly affable or helpful.
Suggest that reception has a bell to notify staff of visitor attendance.
Rooms were comfortable but housekeeping was poor- toilet not cleaned, insufficient supply of towels, coffees & milk not originally supplied nor “topped up”.
Quite a good location, can walk to shops & the few restaurants in Montville.

Room tip: Guests can park in any numbered parking bay at rear.
Date of stay: March 2022
Trip type: Travelled as a couple
Thank 199robyne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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