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“Great family villa to return to year after year!”
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Review of Can Barbas

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Excellent
10 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Port de Pollenca, Majorca, Balearic Islands

Reviews from our community

Excellent - based on 10 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lashes15
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great family villa to return to year after year!”
Reviewed 21 May 2014 for a stay in April 2014
1
person found this review helpful

Having always looked at ratings on trip advisor before booking a holiday I have sometimes taken advice from reviews and fortunately sometimes decided to come to my own conclusions about booking somewhere. I would recommend anyone to make their own conclusions about ROS3Y's review on Can Barbas! Having stayed there many times over the years and seeing the many improvements to the villa.
The facilities are fantastic..to name but a few.. Eating areas as the front, side and back of villa means one can seek sun or shade at any time of day. The pool is immaculate with many sun loungers. BBQ, hot tub (fab!), and even a pizza oven!! Entertainment right there and I can honestly say we have never been bored enough to watch TV but believe there is satellite available..
Why do you need to moan about no dvd's when you took your own? As have our children and friends children year after year!
As for the crockery.. My husband and I commented in April 2014 that every year the crockery is renewed/replaced if needed. Every year the villa is decorated to a high standard and the attention to detail is excellent.
I urge travellers to make their own decisions but I will continue to check on Trip advisor first!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Outdoor Entertainment space
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ros3y
Bournemouth, England, United Kingdom
Level 4 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“nice villa but lack of amenities spoiled it”
Reviewed 17 May 2014 for a stay in May 2014

We have just come back from staying at Can Barbas for 10 days,

The location is great as we have stayed in Gotmar before which is a residential suburb about 10-15 mins walk from Puerto Pollensa's main shops.
The villa is generally very nice with nice bedrooms and pool but we have a few major quibbles which unless rectified we wouldn't stay at the villa again....

The villa had no entertainment whatsoever, the tv didn't have any English channels apart from the news channels, it was mostly german. It wouldn't be hard to do a basic sky package so English guests can have a few channels instead of just having bbc news on repeat.
Also regarding the tv we were disgusted at the amount of adult channels there were whilst we were flicking through trying to find English channels and they were not pay per view either! luckily we were all adults but if children were flicking through trying to find something to watch there's nothing to stop them seeing some vulgar sights!

Also in the villa description is says dvd player but no dvds were provided? luckily my husband always takes his personal dvd player with him and brings a few dvds with that so luckily we did have something to watch late in the evenings but do the owners really expect guests to think of bringing their own dvds with them? I know I wouldn't think of doing so and would expect dvds to be provided if it says dvd player listed, it wouldn't be hard to provide a little library of a few classic films and childrens films.

The swimming pool although a nice size doesn't have heating so we couldn't use it as it was absolutely freezing which is a shame, would be nice if the owners fitted optional heating of the pool for guests.

Also the drains absolutely stank and every morning especially in the downstairs toilet the smell of stagnant water or sewage used to float through the whole villa, we had to keep the windows open in the toilet constantly which wasn't ideal for mosquitos etc but otherwise the smell made us feel sick!

The kitchen crockery also had big chips out of some of the mugs and dishes

I definitely wouldn't recommend this villa for families as the children would be seriously bored, the only entertainment i could see were a couple of muddy inflatables for the pool stuffed in a corner of the garden and an old football which was covered in dirt. We were bored in the evenings as we used to get back from a meal about 8-9pm and would of liked to have had something to do like watch tv.

All in all it was a nice holiday as we went out a lot of the time to see local towns and attractions but we wouldn't stay at this villa again unless they sort out some more amenities, it would be nice if they provided either a table tennis table, pool table, games console, just something for families to do!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: lack of amenities
Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 May 2014
Thank you for staying at Can Barbas and taking the time to share your valuable feedback.

I really regret learning about those quibbles just after you had left. Had we known about this, we would have been available to sort out most of them if not all during your stay. We offer a telephone line available 24h and also an on-site visit from one of my colleagues. The rep did not come back with any notes or comments on any problems regarding the villa, hence my surprise.

Regarding the satellite, earlier this year there was a major satellite switch leaving our area without good coverage for most British channels. I do apologise for the adult channels, we got a new box installed and the channels were obviously not filtered before your arrival.

Most of our villas have DVD players and very few include DVD collections. Also DVD collections are never advertised on the website, they are always an extra which we had not considered necessary until now. Following your comment we will include a selection of classic films suitable for families of all ages.

The pool is not heated, most of the villas in the areas do not have heated pools and we make sure our descriptions are perfectly accurate in that sense.

Regarding the drains issue, we will look onto it to find the source of the problem.

The crockery is periodically replaced but it is not something we can check every week - the turnover time is limited in order to get the house prepared and the crockery can get damaged quickly.

To improve the amenities we will include the following:

- Apple TV.
- Games console.
- Table tennis.
- Small DVD collection.

Thank you again for the feedback and we look forward to greeting you again in the future and provide a better experience for you and your family.

Best regards,

Josep Sebastián
Prestige Villas
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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