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Reviewed 11 February 2018 via mobile

I would never come to this hotel again. Rooms were very unclean and not a 4* standard hotel at all. Valentine's deal was a rip off, I mean £40 for a bottle of prosecco and a small box of chocolates? Only positive was the reception staff as the lady who checked me in was lovely.

Stayed: February 2018, travelled solo
4  Thank casualty180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2018

Fantastic room and service... brilliant stay and the beds are amazing.

Would have loved it to give it 5 starts just lack of water in the room that let it down... great breakfast and the staff couldn't do enough for you.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank clarabelle_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

lovely room as usual, food on the evening was amazing, special thanks to Dan behind the bar, nothing was too much trouble for him. Only negative, we could not order sandwiches/light bites in the hathaway bar in the afternoon, we were told only sunday lunch was served until 4, we went back to our room and ordered room service, ok but we wanted to enjoy it in the bar with a few drinks.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Zena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

Restaurant gave enough room for the party’s staff were quite friendly considering the number of large parties in.

Terrine was freezing cold and like spam.

Roast beef main was quite nice.

Blood orange and passion fruit cheesecake was a little tasteless. No sauce,a piece of passion fruit and no taste of orange. The chocolate decoration on the plate was freezing cold on the plate so you couldn’t eat it with the cheesecake as it was frozen to the plate.

Well priced with the February deal but food could have had more flavour

Stayed: February 2018, travelled with family
Thank Louise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018 via mobile

Overall the place is nice but the general design is rather poorly thought out.

On the positives:

Wifi good
Rooms (mostly) clean although a lot of dust in the harder to reach places (e.g. in the feature radiators).
Lighting in bathrooms nice & gentle for early morning
Gym, pool & spa facilities good

On the negatives:
Lots of the rooms are positioned directly behind the corridor doors which are consistently pinned open making it very awkward to get in/out of your room. Could be solved by hinging the doors the other way where there aren't any room doors.
Toilet flush positioned directly behind the lid when opened so you cant flush the thing without closing it.
No bath.
Shower screen design meant the floor of the bathroom gets unavoidably wet.

In summary not a bad place to stay but more a half decent 3* than a 4*.

For £80 a night (paid through Hotels.com) not too bad but for the £125 they wanted to add an extra night I would have been very disappointed.

Stayed: February 2018, travelled on business
Thank southwestsam411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeaMarstonHotelTeam, Manager at Lea Marston Hotel & Spa, responded to this reviewResponded 3 February 2018

Dear southwestsam411

Thank you for your review with the tripadvisor community, we really appreciate your constructive feedback as it is invaluable to us as we continue to improve.

We are really pleased that you had the opportunity to enjoy our leisure facilities during your stay with us. Please be assured we will be looking into your comments where you feel your stay could have been improved with us.

We hope to welcome you back to Lea Marston in the near future so we may have the opportunity to restore your faith in us.

Kindest Regards

The Lea Marston Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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