Stayed here for 5 nights recently and was not impressed with the service at all. Anytime we went to ask something at reception we had to wait for anything up to 20 minutes. The staff were not very polite or helpful. Hotel was very under-staffed for the amount of people staying in it. The swimming pool area was constantly packed with kids so was very hard to get a sun lounger and also very noisy. I will definitely not be staying here again.
- Official Description (provided by the hotel):
- The Gran Duque 4* Hotel is the newest and most modern hotel in the Holiday Resort. Located 370 metres from the beach and 200 metres from the seawater spa, the hotel has a SPA and an outdoor pool with solarium. It has 561 spacious rooms with views of the Holiday Resort. The hotel's excellent service, its capacity and guest attention make it the perfect place to enjoy a family holiday. The hotel has recently been awarded the Family Tourism category, the beach has been awarded a Blue Flag and the Marina d'Or Holiday Resort has been awarded a prize as the Best Family Resort in Spain. ... more less
- Reservation Options:
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- Also Known As:
- Gran Duque Hotel