Lovely cottage. Arrived not quite knowing what to expect but what a surprise, the parking is always a problem as I drive an 8 seater van but private parking right outside what a bonus. Our party 3 adults and a dog arrived to find everything we needed. We are used to self catering, so tend to bring everything with us but Jeremy, the owner had thought of everything even down to a dog bed, 2 dog towels and a dog toy for old faithful, even though we bought her crate and bed she still made full use of this one.
We used the cooker to the full on three occasions but not the microwave.
Visited the local areas Wroxham, Gt Yarmouth, Cromer all easily accessible.
Ducks and geese came to the patio doors for food along with the local bully boy Heron.
On the whole a most enjoyable week and yes we would most definitely return.
Left early as the place was very dirty and wasn't cleaned prior our visit....wasted alot of money on this place. Very disappointed and upset the family, as my son wanted to enjoy his holiday but couldn't. The owner is very unresponsive.
Good location. It is within walking distance to the town and it is very convenient to take broads tour river trips and go to BeWILDerwood. The flat is small, but comfy.
We booked Star Cottage way back in March 2016 after booking a restaurant for Christmas day lunch.
Being regulars on the boats on the Broads we wanted a riverside setting and the lovely lawned area on the riverfront was the main reason we chose the cottage. The close proximity to Hoveton Village was also beneficial.
We arrived on the 21st December as arranged at 15.00 hrs and wanted to leave after opening the hall door. The view out of the french windows was of a battle field!! We discussed walking away but this was not practical as we had driven 250 miles and had Christmas day arranged so after much discussion decided we would stay.
The owner, Jeremy Arnold, had advised us a few days before that he would be travelling to the cottage in the New Year to do some remedial work around the bath and wanted us to advise him of anything we spotted or thought a problem to allow him to attend to it. I therefore sent a photograph of the works ongoing outside the french window along with the pile driving of the new quay bank boards.
He replied he was amazed and did not know it had started. During the week we talked to other owners or lease holders and they advised they doubted that was true as they had been informed and advised their customers with the option to cancel or move. Starting such disruptive and noisy works several days before one of the high season periods makes no financial sense in my view and shows a total disregard for the customers.
I forwarded a few of the following items we noted but given there was no offer of any compensation coming forward didn't bother again.
1) The cooker extract doesn't work. We were advised it was not wired up only the lights of which one of the two worked.
2) The electric cooker top ring controls have no markings as to any settings and only 2 of the 4 "On" lights work. Dangerous in my view as they could be left on and things then placed on top including hands!
3) The sink tap has seen better days with the hot requiring a lot of pressure to stop it dripping and the cold requiring several turns before it will flow.
4) The microwave clunks and bangs when in use due to a wheel missing of the glass plate support.
5) The heating is supplied by fan heaters but the filters in the one by the hall door look as if they have never been cleaned and are restricting the air flow through the heater. Just hope it doesn't over heat.
6) Shame the armchair leather has been torn but we had furniture covers with us as we have a dog,
7) The flock effect wallpaper on the fireplace wall is dusty and dirty and needs a good cleaning.
8) The frying pans are in need of replacement especially the supposed non-stick that has been damaged over the years by the metal tools but these pale into insignificance when the oven tray is viewed.
9) The bathroom has absolutely no where to put anything. The only flat surface is the edge of the bath but looking at the mastic and mould may put you off. There is a glass holder which had a large glass balanced on top of it when we arrived. We swapped it for the correct one from the kitchen cupboard.
10) Bring wellies of there are going to be extra high tides as we had to paddle out of the car park on the Tuesday and it was in most of the day. Turned to ice the following morning when we left.
11) Be aware that if, like me, you sleep with the bedroom window ajar the metal plates on Wroxham bridge are noisy as the traffic starts to build up around 05.30.
Pleased to say that we still managed to enjoy our Christmas break to some extent but it was in no way thanks to the cottage which is a shame as it is in a great spot.
Had a 3 night stay which was booked as spur of the moment thing and was not disappointed with the accommodation. Great views along river and added bonus of wildlife right at your back door! Herons swans and geese regular visitors just outside french doors!
Bed comfy and plenty of towels are provided.
Parking right outside apartment too.