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Vladislav M
Sydney, Australia

Old World Charm .

Review of Azumaso
4.0 of 5 bubblesReviewed 19 Feb 2020via mobile
This is a nice ryokan/ inn which has a long history around 100 years. It is around a 10-15 minute walk from Tendo Station. If you ring a day beforehand you can organise a bus pickup from the station especially if you have luggage.
The check in process was a bit slow as the staff did not speak much English and eventually made it in the end. After checking in a staff member showed us on the map where the lobby was and where our rooms were and the location of the hot spa baths. We were also told the location of the breakfast room and that breakfast was from 7:30am till 9:00am.
We then went to our rooms and were surprised to learn that there was an actual real keys still being used here to lock the door. The room had a couple of sliding doors which gave you the authentic feel of old Japan. The one thing that I did not like much was the thin mattress that you also on the tatami floor as it was a bit hard to get comfortable.
The breakfast that you were served was an authentic Japanese breakfast which was different and interesting. You could get coffee and orange juice also.
There was a cat that wandered around greeting guests and it was called Maichan. This cat had the run of the place and you could see every often it doing claw marks on the back of the sofas. It looked as though the owner liked the cat and let it do what it wanted.
If you are look i my for an authentic feel of old world charm then I would recommend coming here to experience it for yourself. If you come on winter you might get lucky and have it snow .
Date of stay: February 2020
Trip type: Travelled as a couple
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    Reviews (36)
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    1 - 6 of 36 reviews
    Reviewed 17 January 2020

    Azumaso is a Ryokan with hertitage, dating back 100 years. There is some patina in the main building, but the property is well maintained. While there are two gender-separated public onsen (24h available, one open-air, one indoors), I recommend you to stay in the new wing and ideally to choose a room with private open-air onsen. These are large rooms with a very nice layout, such as a seperate dining room. Dinner and breakfast are served in your room. Azumaso has a decent selection of Sake and offers four different tasting sets, with three cups each.
    While Azumaso is not one of the super luxurious Ryokan (i.e. no staff member is running towards your car as soon as you arrive, there is no bar area nor restaurant), all staff members were friendly, helpful and we had a very pleasant stay and enjoyed the hospitality. I would choose Azumaso again.

    Room tip: choose a room with private onsen.
    Date of stay: January 2020
      • Location
      • Cleanliness
      • Service
    2  Thank aferret
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 April 2018

    We were a little worried about our booking at Azumaso, mainly because the pricing was considerably less than other luxury ryokan. As readers may know, in Japan, generally, the higher the price, the better the experience; the lower the price, the worse the experience. BUT, we did not have to worry!

    Our room at Azumaso was huge. We reserved a room called "Dream," and it was a dream! The ryokan had two large tatami rooms, one that served as a sitting room and the other that served as a bedroom. In addition, it had a dining room that let people unused to a Japanese dining experience to sit at a "normal" table with chairs. We were impressed that the person who made up our bed was able to put the futon together and extend the futon to deal with a tall person. Very nice.

    This room came with its own private hot spring bath. It was a cedar tub bath which was excellent for two people. The water was authentic hot spring water and the temperature was piping hot. We needed to seriously cool down the water in the morning before we stepped into the bath. We never had the desire to try another bath as our bath was decadently pleasurable -- you could soak outdoors in a very hot bath and then totter off to bed.

    The food, served in our room, was top notch. We could not have been more pleased. And, the portions were immense! Our quibble was with the service. The waitresses seemed to be under immense pressure to serve and leave -- in our stay, it seemed like we were being rushed. If you are eating in your own room, why rush the experience? While the waitresses were friendly and efficient, we believe that Azumaso had too few waitresses, and so the waitresses had a lot of pressure to handle customers quickly.

    There is not view, as this ryokan is in the hotel section of Tendo city. But, we had a pleasant garden view, a very nice bath (fully outdoors), and loads of space. In addition, our room was quite bright.

    Room tip: Make sure you get a private hot spring bath!
    Date of stay: March 2018
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Cleanliness
      • Service
    Thank John A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 August 2017 via mobile

    We stayed at Azumaso for two nights.
    I would write this review if I had been helped but no reaction came from the reception when I complained about the noise. It had been loud the first night - we said nothing and hoped for a better second night, but it was even worse, drunken Japanese roared at the Rotenburo until late and started again at 3.30 at night. I rang the reception - in vain - they understood clearly but noise went on. At 6.30 the neigbor started to watch TV ( must have been deaf) I knocked at the wall - no reaction. Again I rang the reception, again they clearly understood my concern, again no reaction. This is a typical Japanese attitude, if they do not know what to do, or di not want to do anything, they just ignore the situation thus pretending that there is no problem. And in the end, we were " just" foreigners. I had never been treated in such an ignorant way.
    Additionally the ryokan is scrappy, carpet and furniture must be from the 50ies or 60ies. The place needs renovation.
    Tendo itself has nothing special to offer except for its proximity to Yamadera.
    If I had to choose again, I'ld rather prefer Yamagata for an overnight stay, though a bit further away from beautiful Yamadera.

    Date of stay: August 2017
    Trip type: Travelled as a couple
    2  Thank ursula_ruh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 July 2022

    Date of stay: May 2022
      • Value
      • Rooms
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 January 2020

    Date of stay: January 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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